Giuk Eom (Duke)
Brisbane,Australia
Summary
My name is Giuk Eom (Duke). I have spent 12 years working at a restaurant in Australia, where I have learned a lot and obtained both a visa and citizenship. Personally, I have a deep passion for coffee and a strong desire to learn more about it, which is why I am applying. Although I have no formal experience as a barista, I am eager to gain experience in a café setting. Given my 12 years of experience in the restaurant industry, I am confident that I can contribute effectively as a kitchen hand or all-rounder while learning the ins and outs of café work.
Overview
12
12
years of professional experience
Work History
Restaurant Manager
Funnyfunnt Korean Restaurant
07.2012 - 02.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Implemented cost-saving strategies, reducing waste through meticulous inventory management.
- Negotiated with suppliers to secure better pricing, improving restaurant's profit margins.
- Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
- Increased sales during off-peak hours by creating and promoting special offers.
Education
Health And Physical Education
GACHEON UNIVERCITY
SOUTH KOREASkills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Passion for customer satisfaction
- Staff Scheduling
- Reservation handling
- Liquor Law Compliance
- Relationship Building
visa
CITIZEN
Timeline
Restaurant Manager
Funnyfunnt Korean Restaurant
07.2012 - 02.2024
Health And Physical Education
GACHEON UNIVERCITY
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