GIULIA CONTRI
Melbourne, Pascoe Vale,VIC
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Committed to providing helpful, fast and accurate service to clients. Demonstrates active listening and communication skills to ensure that customers are satisfied and happy.
Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Picker and Packer, Capsicums Farm
SCG Produce Pty Lpd
Stanthorpe, QLD
03.2024 - 05.2024
Housekeeper
Bell Motel
Preston, VIC
11.2023 - 02.2024
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Waitress
Shop225
Pascoe Vale, VIC
11.2023 - 02.2024
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Janitor
Elementary School And Kindergarten
Grosseto
09.2019 - 08.2023
- Improved facility cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Kept building spaces premises clean inside and outside.
Waitress
Il Localino Restaurant Pub
Grosseto
12.2019 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Coffee brewing and beer tapping.
Shop Assistant
Mall Fashion
Grosseto
09.2014 - 08.2019
- Assisted customers with selecting clothing items and accessories based on individual needs.
Education
Intermediate Plus+ Level Certificate - English Course
Inlingua International School of Language
Sliema, Malta08.2022
Bachelor of Science - Social Sciences
University of Pisa
Pisa12.2018
Skills
- Dependable and Punctual
- Calm and Outgoing
- Effective time management
- Cooperative Attitude
- Customer Service
- BLSD Certified
- Drivers License (manual)
Languages
English
Upper intermediate (B2)
Italian
Native or Bilingual
Certification
Basic Life Support Defibrillation.
Cardiopulmonary resuscitation and semiautomatic defibrillator use course for all age groups
Timeline
Picker and Packer, Capsicums Farm
SCG Produce Pty Lpd
03.2024 - 05.2024
Housekeeper
Bell Motel
11.2023 - 02.2024
Waitress
Shop225
11.2023 - 02.2024
Waitress
Il Localino Restaurant Pub
12.2019 - 08.2023
Janitor
Elementary School And Kindergarten
09.2019 - 08.2023
Shop Assistant
Mall Fashion
09.2014 - 08.2019
Intermediate Plus+ Level Certificate - English Course
Inlingua International School of Language
Bachelor of Science - Social Sciences
University of Pisa