Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Giulia Dalla Costa

Townsville

Summary

Motivated and reliable 21 years old girl seeking a hospitality position to fulfill the 6-month work requirement of my Working Holiday Visa.

Available for immediate start and flexible with working hours.

With extensive experience in high-volume hospitality settings and multilingual communication skills, I am eager to contribute positively to your team.

Overview

3
3
years of professional experience

Work History

Waitress & Gelato Scooper

Bar Italia
12.2023 - Current
  • Provide attentive table service in a high-volume Italian restaurant, ensuring customer satisfaction.
  • Collaborate with team members to ensure efficient restaurant operations.
  • Serve gelato, maintaining cleanliness and adherence to food safety standards.
  • Handle cash transactions.
  • Work up to 45 hours per week, demonstrating strong work ethic and reliability.


Packing Assistant

Dons Fort Packing
07.2024 - 10.2024
  • Contributed to packing operations, meeting daily production targets.
  • Maintained a clean and organized work environment, adhering to safety protocols.
  • Proactively identified and volunteered for additional responsibilities, contributing to overall team efficiency.
  • Demonstrated punctuality and reliability, essential for meeting visa extension requirements.

Receptionist

Hotel Noris
06.2023 - 09.2023
  • Greeted and assisted guests during check-in and check-out, ensuring a welcoming experience.
  • Managed reservations and room assignments, accommodating special requests and preferences.
  • Addressed and resolved guest inquiries, maintaining high levels of satisfaction.
  • Coordinated with housekeeping and maintenance teams to ensure rooms met guest expectations.
  • Provided information about hotel amenities and local attractions to enhance guest experiences.

Call Center Representative

Teleperformance
11.2022 - 06.2023
  • Managed customer inquiries via phone and email, providing timely and accurate information.
  • Resolved customer issues and concerns, ensuring high levels of satisfaction.
  • Collaborated with team members to meet performance targets and improve service delivery.
  • Demonstrated strong communication and problem-solving skills in a fast-paced environment.

Receptionist Assistant

Hotel DWO
07.2022 - 08.2022
  • Participated in the Erasmus+ programme, facilitating an international work experience for recent high school graduates.
  • Managed check-in and check-out processes, ensuring a welcoming experience for guests.
  • Utilized Spanish and English language skills to communicate effectively with Spanish and english-speaking guests.
  • Provided information about hotel amenities and local attractions to enhance guest experiences.
  • Processed payments.

Education

High School Diploma -

ITET Pasini
Schio, Italy
07-2022

Skills

  • Customer service and communication skills
  • Strong multitasking and organizational abilities
  • Ability to work efficiently in fast-paced environments
  • Strong problem-solving and conflict resolution skills
  • Fluent in Italian, English, and Spanish
  • Proficient in cash handling and POS systems

Languages

Italian
Native or Bilingual
English
Full Professional
Spanish
Professional Working

Timeline

Packing Assistant

Dons Fort Packing
07.2024 - 10.2024

Waitress & Gelato Scooper

Bar Italia
12.2023 - Current

Receptionist

Hotel Noris
06.2023 - 09.2023

Call Center Representative

Teleperformance
11.2022 - 06.2023

Receptionist Assistant

Hotel DWO
07.2022 - 08.2022

High School Diploma -

ITET Pasini

Similar Profiles

CREATE PROFILE
Giulia Dalla Costa