Giulia Dell' Amico
Sydney,NSW
Summary
A passionate hospitality employee with years of experience and constant formation, focused on mixology work. Able to manage and supervise the work of both the bar and the floor staff, with fine dining standards.
Overview
13
13
years of professional experience
Work History
BARTENDER
DEAN and NANCY on 22
12.2022 - Current
- FULL TIME
- I monitor food safety procedures.
- I promote safe working conditions by monitoring safety procedures and equipment.
- I contribute to the creation of the drink menu.
- I take care of food, fruits and chemicals oders for the bar.
- I take care of ice order.
- During the week I cover severals shift as a Shift leader.
- During the week I take care of closing duties (reports,organising team closing, cashering and closing procedures).
- I organize trainings for the staff.
Venue Manager
Pandenus Milano Gae Aulenti
Milan
01.2021 - 11.2022
- FULL TIME
- Coordinated with vendors to ensure availability of necessary equipment and supplies for events.
- Delegated work to staff, setting priorities and goals.
- Increased profits by overseeing inventory and strategically increasing menu prices.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Created signature beverages to increase revenue and patron loyalty.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Monitored cash intake to reduce discrepancies.
- Analyzed sales data generated from events in order to identify trends or opportunities for improvement.
- Developed marketing plans to promote the venue's services through various media channels.
- Negotiated contracts with vendors for services such as catering or entertainment at competitive rates.
- Assisted in hiring new personnel when required to meet staffing demands.
Assistant General Managers/Venue Manager
NONSOLOCOCKTAILS ACADEMY/ Pandenus Restaurants
Milan
12.2019 - 12.2020
- FULL TIME
- I was initially hired as Venue manager of several restaurants of Pandenus society;
- At the same time, due to Covid pandemic, I started collaborating with the GM academy, taking care of organizing courses and teaching, creating collaborations with other academies and external teachers, marketing and sales, customer care.
- Delegated work to staff, setting priorities and goals.
- Analyzed sales data generated from events in order to identify trends or opportunities for improvement.
- Performed administrative tasks related to event planning such as preparing invoices or tracking expenses.
- Provided training sessions for staff members on topics such as customer service techniques or safety protocols.
Bar Manager
BOB cocktail bar
Milan
12.2018 - 12.2019
- FULL TIME
- High level whiskey bar in Milan
- Managed a complete team of 15 people between kitchen and front of house.
- Delegated work to staff, setting priorities and goals.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
Venue Manager
GREEN BEACH cocktail bar
Turin
12.2016 - 12.2018
- FULL TIME
- High level popular cocktail bar.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Planned special occasions such as weddings or conferences by determining details such as catering needs and decorations.
- Assisted in hiring new personnel when required to meet staffing demands.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored progress by establishing plans, budgets and measuring results.
Sommelier and Sales Manager
IL CALICE Restaurant and Wine Shop
Berlin
01.2014 - 11.2016
- FULL TIME
- Elegant Italian fine dining restaurant with wine shop.
- Presented guests with wine lists, upselling higher-end bottles by proposing several options in various price ranges.
- Organized regular tastings and educational seminars in order to promote new products to customers.
- Directed day-to-day operations wine programs, minimizing cost wherever possible without compromising quality.
- Prepared orders for delivery or shipment according to established guidelines.
Assistant Sales Manager
CASA DEL BAROLO wine shop
Turin
04.2011 - 12.2013
- PART TIME
- Historic wine shop.
- Provided technical advice or assistance regarding product features or specifications.
- Managed a team of sales representatives by providing guidance, training, and support.
Education
ROTAVAPOR IN THE BAR -
DRINKFACTORY
Bologna01.2022
WINE LEVEL 2/ SPIRITS LEVEL 2 -
WSET
DUBAI 01.2021
MANAGEMENT BRANCA ACADEMY
Bar Management Master
Milan09-2020
BARMASTER in CAMPARI ACADEMY
Master About Mixology And Bar Management
Milan07-2019
AIS (Italian Sommelier Professional School)
I Completed All Three Level Plus The Exam
Turin10-2014
MASSIMO D`AZEGLIO GYMNASIUM
High School
Turin07-2006
Skills
- Staff Training
- Inventory Management
- Budget Development
- Customer Relations
- Cost Control
- Team Leadership
- Marketing and Sales Experience
- Wine and Liquor Expertise
- Supply Ordering
- Equipment Maintenance
Accomplishments
- 50 Best Bars with BVLGARI BAR, 2021 and 2022
- 2 Michelin stars with IL RISTORANTE NIKO ROMITO BVLGARI, 2022
Timeline
BARTENDER
DEAN and NANCY on 22
12.2022 - Current
Venue Manager
Pandenus Milano Gae Aulenti
01.2021 - 11.2022
Assistant General Managers/Venue Manager
NONSOLOCOCKTAILS ACADEMY/ Pandenus Restaurants
12.2019 - 12.2020
Bar Manager
BOB cocktail bar
12.2018 - 12.2019
Venue Manager
GREEN BEACH cocktail bar
12.2016 - 12.2018
Sommelier and Sales Manager
IL CALICE Restaurant and Wine Shop
01.2014 - 11.2016
Assistant Sales Manager
CASA DEL BAROLO wine shop
04.2011 - 12.2013
ROTAVAPOR IN THE BAR -
DRINKFACTORY
WINE LEVEL 2/ SPIRITS LEVEL 2 -
WSET
MANAGEMENT BRANCA ACADEMY
Bar Management Master
BARMASTER in CAMPARI ACADEMY
Master About Mixology And Bar Management
AIS (Italian Sommelier Professional School)
I Completed All Three Level Plus The Exam
MASSIMO D`AZEGLIO GYMNASIUM
High School
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