Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Giulia Del Papa

Gold Coast, Burleigh Heads

Summary

I honed my skills in delivering outstanding service to guests. I am adept at multitasking in a fast-paced environment, ensuring that every guest's needs are met with efficiency and a smile. I am eager to be part of a team that values its guests and takes pride in delivering an exceptional service experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Delivery Driver

Uber
03.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Assistant Purchasing Manager

Equipo Chef
10.2023 - 02.2024
  • Implemented robust supplier performance evaluation systems, resulting in improved service levels and reduced lead times.
  • Reduced procurement costs by effectively negotiating with suppliers and securing favorable contracts.
  • Developed strategic sourcing plans for key commodities, achieving increased savings without compromising quality.
  • Maintained open lines of communication with internal customers throughout the organization, actively addressing concerns related to purchased goods or services.

Front Desk and Waitress

Outback Steakhouse
01.2023 - 09.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Sales Manager

TecMaq
07.2020 - 12.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Warehouse Storeperson

TecMaq
01.2018 - 06.2022
  • Collaborated with team members to achieve daily goals, promoting a positive work environment through open communication and teamwork.
  • Maintained clean, organized warehouse spaces, enabling efficient movement of goods and reducing risk of accidents or damage to products.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Ensured timely, accurate order fulfillment by closely monitoring stock levels and replenishing as necessary.

Education

Bachelor of Business Admin. -

FAAP
São Paulo, Brazil
12.2022

Skills

  • Positive Attitude
  • Customer Service
  • Attention to Detail
  • Problem-Solving
  • Teamwork and Collaboration

Certification

  • RSA (Responsible Service of Alcohol)
  • RSG (Responsible Service of Gambling)

Timeline

Delivery Driver

Uber
03.2024 - Current

Assistant Purchasing Manager

Equipo Chef
10.2023 - 02.2024

Front Desk and Waitress

Outback Steakhouse
01.2023 - 09.2023

Sales Manager

TecMaq
07.2020 - 12.2022

Warehouse Storeperson

TecMaq
01.2018 - 06.2022

Bachelor of Business Admin. -

FAAP

Similar Profiles

CREATE PROFILE
Giulia Del Papa