Giulia Levati
Southport,QLD
Summary
Dedicated Sales Assistant with a proven ability to enhance customer experiences through effective communication and operational efficiency. Skilled in team collaboration and visual merchandising, committed to driving sales and ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Zara S.p.A.
Milano, Italy
01.2023 - 02.2025
- Assisted customers in selecting and purchasing merchandise.
- Maintained visual merchandising standards throughout the store.
- Processed transactions accurately at the point of sale.
- Collaborated with team members to ensure efficient store operations.
Costumer Care
Iren S.p.A.
Parma, Italy
03.2021 - 12.2022
- Assisted in the development of marketing materials that highlighted the organization's commitment to exceptional customer care.
- Conducted regular reviews of existing policies and procedures related to customer care management.
- Monitored the performance of customer care representatives, providing feedback and coaching as needed.
Department Supervisor
Unieuro S.p.A.
Parma, Italy
01.2020 - 01.2021
- Coordinated staff schedules to optimize coverage and enhance customer service.
- Oversaw daily operations and managed team performance in retail environment.
- Ensured compliance with company policies and procedures during shift operations.
- Trained new employees on product knowledge and sales techniques effectively.
Education
Master of Digital Export Manager -
IFOA
Parma Italy12-2024
High School Diploma -
I.T.E. Gianbattista Bodoni
Parma, Italy06-2018
Skills
- Visual merchandising
- Customer service
- Point of sale transactions
- Team collaboration
- Product training
- Customer relationship management
Languages
Italian
Native/ Bilingual
English
Professional
Spanish
Professional
Timeline
Sales Assistant
Zara S.p.A.
01.2023 - 02.2025
Costumer Care
Iren S.p.A.
03.2021 - 12.2022
Department Supervisor
Unieuro S.p.A.
01.2020 - 01.2021
Master of Digital Export Manager -
IFOA
High School Diploma -
I.T.E. Gianbattista Bodoni