

I have built my experience in fine dining in Italy, refining my service, table presence and ability to connect with guests. After spending two years in Australia to improve my English and gain international exposure, I feel ready to take on new challenges in high-level restaurants, contribute to a team and continue growing in the hospitality industry.
• Curated extensive wine lists aligning with seasonal menus and guest preferences.
• Developed and implemented wine education programs for front-of-house staff.
• Collaborated with culinary team to enhance tasting experiences through innovative pairings.
• Trained new staff to uphold company standards in customer service, food handling, and overall professionalism.
• Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
• Michelin Star restaurant with precise service, attention to details and menu explanation.
• Assisted in training new staff on restaurant procedures and service standards to enhance team performance.
• Provided excellent service during high-volume shifts, maintaining professionalism under pressure.
• Greeted and seated guests, ensuring optimal dining experience and efficient table turnover.
• Managed reservation system, coordinating seating arrangements for peak service times.