GIULIA SCENNA
Carlton
Summary
Passionate about social justice and family violence prevention due to lived experience, with strong communication, research, and problem-solving skills. Experienced in high-pressure environments requiring adaptability, empathy, and teamwork. Currently pursuing a Graduate Certificate in Domestic and Family Violence at RMIT (commencing July 2025), seeking opportunities to apply knowledge in advocacy and support roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
The Queensberry Hotel
07.2024 - Current
- Developed strong interpersonal skills through direct client engagement
- Managed promotional events and product upselling, contributing to increased sales and customer engagement.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Repeatedly handled busy high-pressure environment, ensuring timely and efficient service even during peak hours and large events.
Corporate Box Steward & Team Leader
Delaware North
01.2022 - Current
- Delivered premium customer service to high-profile clientele at the MCG and Marvel Stadium, ensuring brand consistency and a positive customer experience.
- Assisted in event coordination and execution for major sporting events, demonstrating organisational and time management skills.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Education
Graduate Certificate - Domestic and Family Violence
RMIT University
07.2025
Bachelor of Arts - Creative Writing
University of Melbourne
12.2023
Skills
- Strong Communication
- Interpersonal Skills
- Problem Solving & Adaptability
- Leadership & Teamwork
- Time Management & Organisation
- Research & Analytical Skills
Certification
- Safe + Equal Associate Member, 2024 – Present, Staying informed on family violence sector best practices.
- Working with Children Check, Valid until 09/28
- HLTAID011 - Provide First Aid
- HLTAID010 - Provide Basic Emergency Life Support
- HLTAID009 - Provide Cardiopulmonary Resuscitation
Timeline
Bartender
The Queensberry Hotel
07.2024 - Current
Corporate Box Steward & Team Leader
Delaware North
01.2022 - Current
Graduate Certificate - Domestic and Family Violence
RMIT University
Bachelor of Arts - Creative Writing
University of Melbourne
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