Summary
Overview
Work History
Education
Skills
Certification
Coin Collector
Additional Information
Languages
Timeline
Generic

Giuseppe Massa

Melbourne,Victoria

Summary

As a motivated individual with over 16 years experience in the hospitality industry i am now seeking a change of career into the field of Cybersecurity where i look forward to utilizing my skills in problem-solving, customer service and attention to detail with the Can-Do attitude im looking forward in working with a great team environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Cafe Manager

Frank Massa
11.2017 - Current
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Handled business administration functions such as payroll, cash register counting, and supply ordering.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.

Cafe Manager

Jeremy Massa
01.2014 - Current
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Handled business administration functions such as payroll, cash register counting, and supply ordering.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.

Chef De Partie

Len
01.2012 - 01.2014
  • Maintained well-organized mise en place to keep work consistent.
  • Rotated stock to use items before expiration date.
  • Plated meals paying special attention to garnishes and overall presentation.
  • Operated all kitchen equipment safely to prevent injuries.

Sous Chef

David
01.2009 - 11.2011
  • Acted as head chef when required to maintain continuity of service and quality.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Mentored kitchen staff to prepare each for demanding roles.

Chef De Partie

Joe
02.2009 - 10.2011
  • Maintained well-organized mise en place to keep work consistent.
  • Rotated stock to use items before expiration date.
  • Plated meals paying special attention to garnishes and overall presentation.
  • Operated all kitchen equipment safely to prevent injuries.

Chef De Partie

Ricardo Momesso
03.2008 - 12.2009
  • Maintained well-organized mise en place to keep work consistent.
  • Rotated stock to use items before expiration date.
  • Plated meals paying special attention to garnishes and overall presentation.
  • Operated all kitchen equipment safely to prevent injuries.

Chef Apprentice

Angelo
05.2006 - 10.2008
  • Coordinated with team members to prepare orders on time.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.

Education

Comptia Network + - IT

Cyber Revolution
Online
07.2023

CompTIA A+ - IT

Cyber Revolution
Online
01.2023

Commerical Cookery Cert III - Cooking

NMIT Preston
77-91 St Georges Road, Preston Victoria 3072
01.2006

Skills

  • Content Workflow
  • Program Optimization
  • Supplier Monitoring
  • Hiring and Training
  • Manage Operations
  • Continuous Improvements

Certification

-Commercial Cookery Certificate III

-Entrepreneurship and New Business Certificate IV

-COMPTIA A+

Coin Collector

I have been collecting coins for almost 10 years I, love and enjoy collecting the Australian coins.

Additional Information

I always set myself a standard every time i do a task so i can always improve myself.

Always curious on how things work.

Currently im also using the platform Tryhackme.com to learn.

Languages

Italian
Professional Working

Timeline

Cafe Manager

Frank Massa
11.2017 - Current

Cafe Manager

Jeremy Massa
01.2014 - Current

Chef De Partie

Len
01.2012 - 01.2014

Chef De Partie

Joe
02.2009 - 10.2011

Sous Chef

David
01.2009 - 11.2011

Chef De Partie

Ricardo Momesso
03.2008 - 12.2009

Chef Apprentice

Angelo
05.2006 - 10.2008

Comptia Network + - IT

Cyber Revolution

CompTIA A+ - IT

Cyber Revolution

Commerical Cookery Cert III - Cooking

NMIT Preston

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Giuseppe Massa