Giuseppe Scarcella
Sydney,NSW
Summary
Responsible and mature sales assistant who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Overview
14
14
years of professional experience
Work History
Waiter
Gigi's Restaurant
Balmain
12.2014 - Current
- Greeted customers in a timely fashion while quickly determining their needs.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Built relationships with customers to increase likelihood of repeat business.
Sales Assistant
Norton St Jeweller
Leichhardt
12.2013 - 10.2014
- Recommended merchandise to customers based on their needs and preferences.
- Responded to customer questions and requests in a prompt and efficient manner.
- Contacted other store locations to determine merchandise availability.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
Waiter, Barista
Ocean Foods
Drummoyne
05.2013 - 12.2013
- Consistently provided friendly guest service and heartfelt hospitality.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Reported to all shifts wearing a neat, clean and unwrinkled uniform.
Waiter, Barista
Cafelicious
Fivedock
- 12.2013
- Greeted customers and provided excellent customer service.
- Pleasantly and courteously interacted with customers.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Reported to each shift on time and ready to work.
Labourer
National Fire Solutions
Ashbury
03.2012 - 01.2013
- Repaired and tested fire hydrants.
- Maintained and tested fire alarm systems.
- Worked extended hours on weekday and weekend projects.
Sales Assistant
Urban Store
Burwood
11.2011 - 02.2012
- Greeted customers and ascertained customers' needs.
- Answered questions regarding the store and its merchandise.
- Demonstrated use and care of merchandise.
- Helped customers with questions, problems and complaints in person and via telephone.
- Stocked shelves and supplies and organized displays.
- Verified that all customers received receipts for purchases.
- Developed positive customer relationships through friendly greetings and excellent service.
Labourer
Platinum Bathrooms
Chiswick
03.2010 - 11.2011
- Completed tear-down of existing structures and prepared for new construction.
- Mixed porridge of catch basins and poured and sawed off concrete and asphalt.
- Provided accurate measurements and estimates for all projects.
- Requisitioned new supplies and equipment.
- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
- Monitored inventory and reported items to be restocked for each job.
- Loaded and unloaded building materials used for construction.
- Removed damaged tile, brick and mortar.
Education
High School Diploma - undefined
Concord High School
2010
Skills
- Customer service-oriented
- Cash register familiarity
- People-oriented
- Retail merchandising specialist
- Basic administrative knowledge
- Goal-oriented
- Excellent communication skills
- Strong work ethic
- Outstanding interpersonal skills
- Bilingual in English, Italian & Spanish
Timeline
Waiter
Gigi's Restaurant
12.2014 - Current
Sales Assistant
Norton St Jeweller
12.2013 - 10.2014
Waiter, Barista
Ocean Foods
05.2013 - 12.2013
Labourer
National Fire Solutions
03.2012 - 01.2013
Sales Assistant
Urban Store
11.2011 - 02.2012
Labourer
Platinum Bathrooms
03.2010 - 11.2011
Waiter, Barista
Cafelicious
- 12.2013
High School Diploma - undefined
Concord High School