Gizelle McKinnon
Newcastle,Australia
Summary
Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects within deadlines. Personally enjoys all things art and particularly loves walking the Greenpoint Reserve track in Belmont.
Overview
6
6
years of professional experience
Work History
Designer
Muci Architects
11.2021 - 11.2023
- Created marketing materials, including website, instagram content and company documents.
- DA documentation and submission requirements.
- Researched building codes and requirements and applied to design planning.
- Researched materials to determine appropriate selection for projects.
- Attended team meetings to resolve technical and project issues and review project schedules.
- Maintained quality control standards and procedures for accurate and precise measurements, illustrations and documentation.
- Refined conceptual designs into detailed plans by adding floor plans, elevations and section drawings.
- Reviewed and created technical drawings developed by Archicad.
Online Shopper
Woolworths Supermarket
09.2021 - 05.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Tracked substitutions and informed customers of changes.
- Loaded and unloaded sometimes heavy orders for customer's or for truck pickup.
Food & Beverage Supervisor
Susuru Ramen and Gyoza Bar
04.2019 - 02.2021
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Food and Beverage Senior Assistant
Guzman Y Gomez Hamilton
11.2017 - 04.2019
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Trained new staff members on company policies and procedures.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Maintained composure and work quality while under stress.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Stocked and rotated food items according to expiration dates.
Education
Masters of Architecture - Architecture
University of Newcastle
Newcastle, NSW06.2025
Bachelor of Design in Architecture - Architecture
University of Newcastle
Newcastle, NSW11.2021
Skills
- Experienced with One drive and email functions
- Experience in Adobe programs and Archicad
- Confident with phone calls and managing high levels of customer service
- Excellent communication skills
- Hospitality has granted skills for time management, organisation and problem solving
- Appreciates a positive work environment
- Thorough knowledge of WHS in a work environment
- Works efficiently in a team
- Material Selection
- Project Presentations
Certification
- Cert I in Fundamental Aboriginal Languages for Personal Use
- Cert I in Hospitality
- Bachelor of Design (Architecture)
References
Glen Peacock - Susuru Ramen & Gyoza Bar
glen@nagisa.com.au
Chris Mullaney - Muci Architects
chris@muci.com.au
Dr. Timothy Burke - University Lecturer
timothy.burke@newcastle.edu.au
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