Gizem Tanis-Haidar
Stretton
Summary
Proven leader with a track record of enhancing client care coordination at IWAA by leveraging collaborative teamwork and emotional resilience. Skilled in facility management and conflict resolution, successfully managed diverse teams across healthcare and hospitality sectors, significantly improving service delivery and operational efficiency. Demonstrates cultural sensitivity and a commitment to excellence in all professional endeavors. Organised Clinical Coordinator with excellent scheduling, coordination and documentation talents as part of clinical teams. Skilled at admitting patients, managing patient services, providing thorough reports and ensuring patient satisfaction. Detail and patient-oriented with proficiency in handling emergency situations. Hardworking Registered Nurse with success providing individualised patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
13
13
years of professional experience
Work History
Registered Nurse
IWAA
11.2022 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
Clinical/Client Care Coordinator
IWAA
01.2022 - Current
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Supported client care excellence via planning and interpretation of programs.
- Liaising with allied health teams to facilitate care needs
- Completed resident assessments in accordance with current regulations and guidelines.
- Verified basic needs are being met, providing navigation assistance for various benefits and available services.
- Rostering, managing and overlooking all aspects of my home care employee team as case manager
- Supported client care excellence via planning and interpretation of programs.
Nursing Attendant
Crewe Sharp
01.2021 - 02.2022
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Cared for residents with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Measured and recorded food and liquid intake and output to report changes to nursing staff.
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Senior Restaurant Manager
Sultans Restaurant
11.2016 - 10.2020
- Management of busy, fast paced 200pp seating restaurant, including rostering of staff and accounts payable
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Managed administrative logistics of events planning, event booking and event promotions.
Used Vehicle Sales Manager
Self Employed
07.2013 - 10.2015
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Built relationships with customers and community to establish long-term business growth.
Childcare Teacher
Deagon Early Learning Centre
04.2011 - 07.2013
- Organized small groups of children while transitioning to and from outdoor play.
- Instructed children in health and personal habits, such as eating, resting and toileting.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Education
Bachelor of Nursing -
Central Queensland University
Brisbane, QLD2022
Certificate IV - Counselling And Abnormal Psychology
SpotEd
Brisbane, QLD2019
Certificate III - Early Childhood Education
Australian Institute of Early Childhood
Shailer Park2010
High School Diploma -
Macgregor State High School
Macgregor2004
Skills
- Emotional Resilience
- Self Motivated
- Facility Management
- Conflict Resolution Techniques
- Collaborative Team Work
- Attention to Detail
- Positive Team Player
- Cultural Sensitivity
- Emergency Response
- Wound Care
- Nursing staff leadership
- Home Health Care
- Medication and IV administration
- Mental health care
- Geriatric Care
- IV setup
- Botox administration proficiency
- Cosmetic treatment planning
Referees
Chantal Alasmari - Clinical Facilitator
Ph: 0437907900
Chelsea Schmidt - Registered Nurse - Logan ED
Ph: 0430111949
Jolene Day - Registered Nurse - Logan ED
Ph: 0430366255
Languages
Turkish
Native or Bilingual
English
Native or Bilingual
Timeline
Registered Nurse
IWAA
11.2022 - Current
Clinical/Client Care Coordinator
IWAA
01.2022 - Current
Nursing Attendant
Crewe Sharp
01.2021 - 02.2022
Senior Restaurant Manager
Sultans Restaurant
11.2016 - 10.2020
Used Vehicle Sales Manager
Self Employed
07.2013 - 10.2015
Childcare Teacher
Deagon Early Learning Centre
04.2011 - 07.2013
Bachelor of Nursing -
Central Queensland University
Certificate IV - Counselling And Abnormal Psychology
SpotEd
Certificate III - Early Childhood Education
Australian Institute of Early Childhood
High School Diploma -
Macgregor State High School
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