Summary
Overview
Work History
Education
Skills
Demonstrated Abilities
Telephone - Mobile
Personal Characteristics
References
Hobbies and Interests
Timeline
Generic
Glen Hall

Glen Hall

Mackay,QLD

Summary

Detail-oriented Compliance Officer dedicated to improving policies and procedures in all business areas. Hardworking and driven with quality-focused and proactive approach. Bringing 30 years of experience in Administration. Fantastic critical thinker with great memory and efficiently organize vast amounts of data. Great at performing internal audits, conducting investigative reporting and transcribing information. Fantastic at problem-solving and verifying information. Proficient in field examinations and configuring driving simulators. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administration position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Asset and Environment Compliance Officer (B6)

City of Wodonga Council
07.2023 - 11.2023
  • Audits of Council Permits
  • Investigations in breaches of Local Laws
  • Investigations into breaches of Waste Abatement (EPA)
  • Supervision of Roads Reserves Permit Officer
  • Report to management regarding education programs for builders
  • Liaison with Developers and Builders.

Compliance Investigation Officer (AO5) - Assessment Officer (AO4)

Queensland Building and Construction Commission
05.2015 - 07.2023
  • Compliance Investigations
  • Assessment of Dispute Complaints
  • Assessment of Home Warranty Insurance Claims
  • Assessment of Licences
  • Staff Counter for General Enquires for Licensing, Disputes, Insurance and compliance.

Portables Technician

Walker Fire & First Aid
08.2012 - 05.2015
  • Supply and restocking First Aid Stock and Equipment.

Portables Technician

Chubb Fire and Security
04.2011 - 08.2012
  • Installation of Portable Fire Protection Equipment
  • Servicing of Portable Fire Protection Equipment
  • Auditing of Customer Sites in relation to conforming to Australian Standard 1851.

Warehouseman

Carborough Downs Coal Mine
11.2010 - 03.2011
  • Receiving and despatching of Stock
  • Organising Store-room for stock
  • Forklift Duties
  • General store duties.

Purchasing Officer / Contracts Administrator

Townsville Asbestos Pty Ltd
10.2010 - 11.2010
  • Purchasing Stock and Data Entry of purchases
  • Creating stock forms for use by staff
  • Organising Office systems and QA compliance
  • Updating and including material into Company Website.

Storeman

Lawrence and Hanson Electrical Wholesalers
07.2009 - 10.2010
  • Receiving and despatching of Stock
  • Organising Store-room for stock
  • Forklift Duties
  • General store duties.

Purchasing Officer / Storeman

P&H Minepro (Mackay)
01.2009 - 07.2009
  • Undertake procurement of parts for Draglines and Electric Shovels
  • Monitoring Stock levels and updating stock control system
  • Updating stock maintenance schedules.

Education

Certificate I in Engineering Production -

CQ TAFe
Mackay
10.1997

Skills

  • Over 20 years Customer Service experience High Level computer skills including Excel, Word and PowerPoint Excellent written and verbal communication skills acquired via customer service work Very quick learner and retains information Possesses common sense and life experience
  • Federal and State Regulations
  • Project Coordination
  • Trend Monitoring
  • Regulations Enforcement
  • Deficiency Documentation
  • Industry Trend Assessments
  • Internal Audits
  • Investigations Skills
  • Reporting Requirements
  • Compliance Reviews
  • Conflict resolution
  • Interpersonal skills
  • Corporate governance
  • Process improvement
  • Organizational skills
  • Quality assurance
  • Compliance monitoring
  • Fraud detection
  • Documentation review
  • Data privacy
  • Change management
  • Problem solving
  • Relationship building
  • Industry awareness
  • Report writing
  • Team leadership
  • Regulatory knowledge
  • Attention to detail
  • Analytical thinking
  • Emotional intelligence
  • Software proficiency
  • Stakeholder engagement
  • Critical thinking
  • Risk assessment
  • Decision making
  • Adaptability
  • Time management
  • Continuous learning
  • Financial analysis
  • Quality Control
  • Legal Compliance
  • Records Review
  • License Verification
  • Data Verification
  • Fraud Investigation
  • Budget Adherence
  • Reporting Management
  • Business Intelligence
  • Hazard Prevention
  • Data Analysis
  • Compliance Training
  • Legal Terminology
  • Investigative Reporting
  • Policy Enforcement
  • Safety Compliance
  • Powerpoint Presentations
  • Field Investigations
  • Conflict Management
  • Document Control
  • Auditing Experience
  • Performance Review

Demonstrated Abilities

  • Administrative Skills
  • Preparation and Despatch of Correspondence
  • General Office Management
  • Accurate Forecasting and Planning
  • Production of Analytical Reports from Data
  • Very good and Accurate Keyboard Skills
  • Taking Minutes of Meetings.
  • Experienced in filing and updating records.
  • Collation of Printing
  • Completion of Mail Room duties
  • Stock Management
  • Invoicing, Typing and Mailing Accounts
  • Experienced in Use of All Office Equipment
  • Maintenance of Time Sheets
  • Mail Room Duties
  • Communication Skills
  • Compiling of Correspondence
  • Customer Service Skills
  • Report Writing
  • Public Speaking
  • Excellent Telephone Technique
  • Note Taking and Summary
  • Instruction and Coaching Skills
  • Ability to Interact with People
  • Ability to Prioritise
  • Ability to use own initiative.
  • Problem Solving Skills
  • Ability to organise People and Tasks
  • Ability to Work without Supervision
  • Ability to Supervise
  • Ability to Delegate Responsibility
  • Ability to Delegate Duties to Staff
  • Cash Handling/Banking/Petty Cash
  • Ability to work as a team member.
  • Excellent Staff Management Relations
  • Investigation Skills
  • Recognising breaches of Relevant Act.
  • Utilising all available resources in research.
  • Ability to Interview suspects and witnesses.
  • Compilation of Interviews.
  • Compiling and presenting Briefs of Evidence.
  • Ability to explain adverse decisions.
  • Compiling and use of statistics in developing strategies.
  • Managing compliance staff.
  • Effective management of workloads.
  • Ability to decide whether to pursue if case in the public interest.
  • Knowledge of court procedures.
  • Computer Skills
  • Ability to use the following Computer Programs
  • Salesforce
  • CRM
  • Techone
  • Microsoft Windows
  • Microsoft Office Suite.
  • Microsoft Front Page
  • AutoCAD
  • SAP
  • Health and Safety Skills
  • Experience in Accident Prevention
  • Use of Safety Equipment
  • Ability to keep Hygiene Standards
  • Knowledge of Workplace Health and Safety Policy and Principles
  • Knowledge of Emergency Procedures
  • Knowledge of Workplace Health and Safety Problems in the Workplace
  • Additional Skills
  • Drive Forklift up to 20 tonne capacity.
  • Ability to Prioritise.
  • Ability to use own initiative
  • Ability to work as a team member
  • Complex Investigation Skills

Telephone - Mobile

0427 559 020

Personal Characteristics

  • Reliable
  • Honest
  • Punctual
  • Well Presented
  • Discreet
  • Well Organised
  • Helpful
  • Outgoing Personality

References

  • Mrs Kacey Menkins, Principal Resolution Officer, Mackay Regional Service Centre (QBCC), 2/42 East Gordon Street, MACKAY, QLD, 4740, 4953 0007, 0448 593 631
  • Mr Peter Graham, Regional Director, QLD Dept of Justice and Attorney-General, East Street, ROCKHAMPTON, QLD, 4740, 0424 394 856, 0437 530 171
  • Ms Nicki Scott, Regional Manager, Master Builders Qld (Sunshine Coast Office), 0427 786 976, Nicola.scott@mbqld.com.au

Hobbies and Interests

  • Family Activities
  • Local History
  • Home Renovation
  • Outdoor Activities
  • Genealogy
  • Rugby league
  • Speedway

Timeline

Asset and Environment Compliance Officer (B6)

City of Wodonga Council
07.2023 - 11.2023

Compliance Investigation Officer (AO5) - Assessment Officer (AO4)

Queensland Building and Construction Commission
05.2015 - 07.2023

Portables Technician

Walker Fire & First Aid
08.2012 - 05.2015

Portables Technician

Chubb Fire and Security
04.2011 - 08.2012

Warehouseman

Carborough Downs Coal Mine
11.2010 - 03.2011

Purchasing Officer / Contracts Administrator

Townsville Asbestos Pty Ltd
10.2010 - 11.2010

Storeman

Lawrence and Hanson Electrical Wholesalers
07.2009 - 10.2010

Purchasing Officer / Storeman

P&H Minepro (Mackay)
01.2009 - 07.2009

Certificate I in Engineering Production -

CQ TAFe
Glen Hall