Glen James Wishart

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Developed strong rapport with customers and created positive impression of business.
• Completed registration paperwork and sales documentation.
• Responded to customer enquiries via telephone and email.
• Negotiated purchase prices and explained sales, warranty, and optional products.
• Answered telephone and email inquiries from potential customers.
• Enhanced overall customer experience by offering tailored solutions based on individual preferences and budgets.

• Trained and mentored new sales representatives.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.

• Increased sales and customer satisfaction through personalized servicing.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Listened to clients and introduced solutions to satisfy business and personal needs.
• Managed customer from initial contact to closing with attention to detail to build the caravan to suite there needs.

• Developed relationships with clients for increased loyalty and repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Increased sales and customer satisfaction through personalized servicing.
• Holden Guild Of Excellence high achiever 2010, 2011 and 2012

• Worked to build relationships with customers and built potential for additional sales.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.

Firstly employed in the fresh produce department then accepted the promotion to perishables 2ic before becoming a night captain.

• Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
• Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

• Controlled store inventory and reviewed cash handling and operations reports.
• Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
• Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
• Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.

• Stocked merchandise, clearly labelling items, and arranging according to size or colour.
• Helped customers complete purchases, locate items, and join reward programs.

• Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
• Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
• Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.

• Greeted customers and helped with product questions, selections, and purchases.
• Stocked merchandise, clearly labelling items, and arranging according to size or colour.
• Maintained clean sales floor and straightened and faced merchandise.
• Helped customers complete purchases, locate items, and join reward programs.