Glen Wood
Orange,NSW
Summary
Driven professional with extensive experience in trade assistance and building maintenance, notably with Forefront Services. Excelled in project efficiency and client satisfaction, leveraging skills in using hand and power tools and exceptional communication. Proven track record of improving workflow and resolving logistical issues, ensuring quality standards are exceeded in every project.
Overview
36
36
years of professional experience
Work History
Trade Assistant
Forefront Services
07.2023 - Current
- Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
- Maximized workflow efficiency within the team, creating detailed schedules for tasks and projects across all functional areas related to trade assistance efforts.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Facilitated timely delivery of goods by closely monitoring shipments and resolving any logistical issues that arose.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Carpenter Subcontractor
Self Employed
02.1988 - 06.2023
- Proactively addressed potential project roadblocks by conducting regular check-ins with clients, ensuring open lines of communication and swift resolution of concerns.
- Reduced construction costs for clients through efficient use of materials and effective project planning.
- Enhanced client satisfaction by delivering high-quality carpentry work on residential and commercial projects.
Kitchen Installer
Glenn Evans Kitchens
06.2002 - 09.2010
- Provided exceptional customer service by addressing concerns promptly and professionally throughout the installation process.
- Prepared detailed reports after each installation detailing any potential improvements or areas requiring additional attention.
- Conducted thorough inspections of completed projects, ensuring adherence to quality standards and client expectations.
General Building Maintenance
Bob Morris
05.1995 - 06.1999
- Improved project efficiency by streamlining communication between team members and stakeholders.
- Increased client satisfaction with timely project completions and consistent quality workmanship.
- Managed risk by conducting thorough assessments and implementing mitigation strategies, protecting company interests and ensuring project continuity.
- Enhanced company reputation through exceptional customer service, leading to increased referral business from satisfied clients.
Bathrooms Renovation
Blu Mooring Building Services
01.1990 - 12.1994
- Enhanced overall project efficiency through expert usage of power tools, hand tools, and various construction equipment.
- Adapted quickly to changing client preferences during renovation projects, demonstrating flexibility and commitment to meet their needs.
- Maintained strong relationships with suppliers to ensure timely delivery of materials and cost-effective purchasing decisions.
- Implemented quality control measures during renovation projects, ensuring all work met or exceeded industry standards.
- Troubleshot complex issues during renovations, utilizing problem-solving skills to find practical solutions quickly.
- Improved client satisfaction by providing high-quality renovation services and maintaining open communication throughout the project.
Education
Certificate III - Carpentry And Joinery
Orange TAFE Campus
Orange, NSWYear 10 Certificate - Student
Canobolas Rural Tech High School
Orange, NSW11.1985
Skills
Reading and understanding blueprint
Using hand and power tools
Working unsupervised or part of a team
Communication skills
Confined spaces
Working at Heights
License Dogman
Forklift operator
IT operator
Timeline
Trade Assistant
Forefront Services
07.2023 - Current
Kitchen Installer
Glenn Evans Kitchens
06.2002 - 09.2010
General Building Maintenance
Bob Morris
05.1995 - 06.1999
Bathrooms Renovation
Blu Mooring Building Services
01.1990 - 12.1994
Carpenter Subcontractor
Self Employed
02.1988 - 06.2023
Certificate III - Carpentry And Joinery
Orange TAFE Campus
Year 10 Certificate - Student
Canobolas Rural Tech High School
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