Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Glenda Gould

Morayfield

Summary

Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal client/customer outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments.


I have proven to remain calm under pressure and skillfully handle difficult clients and high-stress situations. Consistently developing strong relationships through empathetic communication, respectful attitude and excellent customer service.

A quality focused and efficiency driven professional. Skilled at multitasking and prioritizing client needs and daily assignments. I demonstrate strong teamwork, problem solving and time management skills

Overview

10
10
years of professional experience

Work History

Registered Nurse, Registered Midwife

Queensland Health Department
09.2008 - 06.2018
  • Collaborated with healthcare team to develop and implement patient care plans.
  • Educated patients and families on health management and medication adherence.
  • Adapted to fast-paced environments while providing compassionate patient care.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.

Education

No Degree - Cert IV - Chaplaincy

Malyon VET
Mitchelton, QLD
06-2026

Masters of Political Science - International Relations

University of Queensland
Brisbane, QLD
06-2023

Bachelor of Science - Health Science- Nursing

University of Tasmania
Launceston, TAS
11-1991

Midwifery Registration - Nursing Midwifery

Mersey General Hospital
Devonport Tasmania
06-1983

General Nurse Registration - General Nurse

Launceston General Hospital
Launceston, TAS
04-1980

Skills

  • good communication
  • team player
  • flexible and adaptable
  • respectful

Accomplishments

Worked in Papua New Guinea for 2 years - specialty nurse

3 adult children

Languages

pidgin
Professional Working

Timeline

Registered Nurse, Registered Midwife

Queensland Health Department
09.2008 - 06.2018

No Degree - Cert IV - Chaplaincy

Malyon VET

Masters of Political Science - International Relations

University of Queensland

Bachelor of Science - Health Science- Nursing

University of Tasmania

Midwifery Registration - Nursing Midwifery

Mersey General Hospital

General Nurse Registration - General Nurse

Launceston General Hospital
Glenda Gould