Glenda Taylor
Wangaratta,Vic
Summary
Compassionate Early Childhood Educator with passion for teaching and supporting young children in setting foundation for life-long success. Proven to quickly develop rapport with children through friendly approach, patient demeanor and excellent communication skills. Organized with exceptional work ethic and dedication to completing projects. Skilled in both independently motivated and collaborative team settings.
Overview
18
18
years of professional experience
Work History
Early Childhood Educator
Wangaratta Children's Services Centre
Wangaratta, VIC
02.2023 - Current
- Developed and implemented individual education plans for children.
- Organized indoor and outdoor activities that enhanced children's physical and mental development through play.
- Encouraged creativity through art, music, dramatic play and other creative activities.
- Developed age-appropriate activities to encourage physical, social and intellectual development of children.
- Provided guidance and support during play-based learning experiences.
- Maintained consistent daily routines to create a stable environment, fostering comfort and encouraging developmental growth.
- Observed and documented children's progress and behaviour patterns.
- Collaborated with parents to align on strategies that support children's developmental milestones.
- Coordinated with team members to enhance educational programs.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviours.
Early Childhood Educator
Alpine View Children's Services
Bright, VIC
06.2021 - 12.2022
- Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits.
- Maintained daily records of individual activities, behaviours, meals, and naps to track child development and inform parent updates.
- Encouraged children to understand others and practice good manners, fostering social skills and positive interactions.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Implemented behaviour modelling and positive reinforcement into daily routines.
- Participated in workshops, training and conferences to improve educational skills.
- Engaged with children on an individual basis to build positive, trusting relationships.
- Read stories to children and taught painting, drawing and crafts.
- Implemented hands-on, play-based strategies for experiential learning.
- Organised creative activities that enhanced children's physical, emotional, and social wellbeing through play and exploration.
- Established indoor and outdoor safe play environments for toddler-age children.
- Prepared mid-year progress assessments and milestone reports for each parent.
- Removed hazards and developed appropriate boundaries and rules to create a safe environment for children.
- Directed and supervised children during field trips and special activities.
- Incorporated music and art activities to encourage creativity and expression.
Front End Supervisor
Woolworths Supermarket
Bright, VIC
06.2015 - 06.2023
- Provided training and mentoring to front end employees on operational and customer service best practices.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Resolved customer complaints by investigating issues and ensuring satisfactory outcomes.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Advocated for store loyalty program, enhancing customer engagement and supporting sales growth.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Sandwich Artist
Subway
Bright, VIC
03.2008 - 10.2015
- Prepared customized sandwiches using fresh ingredients according to customer specifications and Subway standards.
- Provided exceptional customer service by ensuring quality and attentiveness to customer needs.
- Assisted customers in selecting menu items and customizing their orders.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Increased customer satisfaction through timely resolution of food and service complaints.
- Maintained cleanliness of customer and food preparation areas to ensure a hygienic environment.
- Sanitised food storage and preparation areas to comply with food health and safety requirements.
- Followed food safety guidelines to ensure product quality and hygiene.
- Trained new staff on sandwich preparation techniques and customer service standards.
- Operated the cash register to accept cash or credit card payment and issue receipt for transaction.
- Stocked ingredients and supplies to ensure availability during busy hours.
- Completed opening, closing and shift change tasks by following company guidelines.
- Ensured work area remained clean and organised throughout entire shift for optimal efficiency.
Education
Diploma in Early Childhood Education - Early Childhood Care And Education
Practical Outcome RTO
Online Study Platform06.2022
Cert III in Aged Care - Aged Care
Goulburn Ovens Institute of TAFE
VIC06.2010
Bachelor of Science - Major in Psychology
Letran College
Manila Philippines03.1998
Skills
- Relationship building
- Problem-solving
- Play-based learning
- Gross motor skills
- Maintaining safety
- Conflict resolution
- Safety awareness
- Behavioral modeling
- Fine motor skills
- Outdoor play
Timeline
Early Childhood Educator
Wangaratta Children's Services Centre
02.2023 - Current
Early Childhood Educator
Alpine View Children's Services
06.2021 - 12.2022
Front End Supervisor
Woolworths Supermarket
06.2015 - 06.2023
Sandwich Artist
Subway
03.2008 - 10.2015
Bachelor of Science - Major in Psychology
Letran College
Cert III in Aged Care - Aged Care
Goulburn Ovens Institute of TAFE
Diploma in Early Childhood Education - Early Childhood Care And Education
Practical Outcome RTO