Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Glendon Holzwart

Geebung, Brisbane,QLD

Summary

Encouraging, hands-on manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Multi Site Franchise Partner

Red Rooster
12.2001 - Current
  • Managed daily operations to ensure a high level of efficiency.
  • Promoted a positive work environment with proactive conflict resolution strategies.
  • Optimized labour costs by developing and monitoring staff schedules according to business needs.
  • Ensured compliance with health department regulations.
  • Established performance metrics, monitoring progress towards achieving key goals.
  • Managed budgets effectively.
  • Improved customer satisfaction scores by providing exceptional service and addressing concerns promptly.
  • Enhanced team productivity and providing ongoing training opportunities.
  • Optimized inventory management processes, reducing waste.
  • Strengthened community presence by organizing local events, sponsorships, and charitable initiatives.
  • Advertised, interviewed and onboarded new crew as required. Streamlined interview processes for improved efficiency and candidate experience.
  • Developed strong relationships with management and crew, fostering a supportive environment that promoted personal growth and professional development.
  • Reconciled cash and credit card transactions.
  • Performed stocktakes, monitored inventory of supplies and purchase orders.
  • Effectively managed payroll and timekeeping paperwork.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Upkeep and maintenance of equipment .

Red Rooster Assistant Manager

Red Rooster Emerald
04.1994 - 12.2001
  • Supervised day-to-day operations to meet performance quality and service expectations.
  • Managed, coached and recognised crew on shifts.
  • Managed store operations with high levels of efficiency, following all processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective service strategies.
  • Ensure high levels of OHS in store at all times.

Jillaroo

Emerald Saleyards
06.1983 - 12.1993
  • Unloaded and dispatched cattle on to transport, before and after sale day.
  • Worked with other crew to draft into groups for yarding.
  • Worked with feeding, watering and health monitoring cattle, prioritizing health and wellness.

Education

High School Diploma -

Brisbane School of Distance Education
West End, QLD

Skills

  • Hands on Operations Management
  • Passion for Customer Satisfaction
  • Team Leadership and Supervisory Skills
  • Time Management
  • Quality Assurance
  • Conflict Resolution
  • Networking Abilities
  • Budgeting and Forecasting
  • Business Development

Accomplishments

    Red Rooster Franchise Advisory Board Member 2015 to 2017

    Red Rooster Business Mentor Training Partner 2020 to 2024

Certification

Current Senior First Aid Certificate

Current Food Safety Certificate

Open Drivers Licence

Timeline

Multi Site Franchise Partner

Red Rooster
12.2001 - Current

Red Rooster Assistant Manager

Red Rooster Emerald
04.1994 - 12.2001

Jillaroo

Emerald Saleyards
06.1983 - 12.1993

High School Diploma -

Brisbane School of Distance Education

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Glendon Holzwart