Summary
Work History
Education
Skills
Timeline
Generic

Glenn Innes

Banora Point,NSW

Summary

Dynamic professional with extensive experience in logistics and customer service, notably at Trans Orient Shipping. Proven problem-solver with a keen attention to detail, adept at streamlining customs processes and enhancing client satisfaction. Skilled in navigating complex regulations while maintaining accurate documentation and fostering effective communication with stakeholders.

Professional with reputation for reliability and efficiency in logistics. Adept at managing routes to optimize delivery times and enhance customer satisfaction. Known for strong teamwork and adaptability to changing schedules and needs, ensuring reliable service.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Work History

Courier

Civic
2022 - 2022
  • Delivered packages efficiently while adhering to safety and traffic regulations.
  • Maintained accurate records of deliveries and pickups using tracking systems.
  • Communicated effectively with customers and staff members to ensure timely delivery satisfaction.
  • Navigated routes strategically to optimize delivery times and minimize delays.

Passenger Driver

Uber
09.2011 - 2018
  • Transported passengers safely to various destinations, ensuring compliance with all traffic regulations.
  • Maintained vehicle cleanliness and functionality through regular inspections and necessary repairs.
  • Assisted passengers with luggage and special needs, enhancing overall customer service experience.
  • Navigated efficiently using GPS systems, optimizing routes for timely arrivals.

Valet Parking Supervisor

Byvan Managment
1998 - 2000
  • Supervised valet team, ensuring adherence to safety protocols and operational standards.
  • Coordinated vehicle retrieval and parking process, optimizing flow during peak hours.
  • Trained new staff on customer service techniques and operational procedures.
  • Monitored daily operations, addressing issues promptly to enhance service quality.
  • Provided security at night upon closing hours
  • Banking of the Daily earnings. .

Customs Clerk

Trans Orient Shipping
1995 - 1997
  • Processed import/export documentation to ensure compliance with customs regulations.
  • Completed Customs Examinations with officers
  • Clearing of Air and sea way bills
  • Clearing of Documents with Customs House
  • Clearing of Documents with Quarantine .
  • Communicated with vendors and customers to resolve discrepancies in shipments.
  • Assisted in preparing and submitting customs declarations accurately and timely.
  • Utilized customs software for tracking shipments and maintaining accurate records.
  • Delivering personal effects to Clients

Customs Clerk

Linden Air Sea Services
1994 - 1995
  • Collaborated with logistics teams to streamline customs clearance procedures.
  • Resolved shipment delays by proactively identifying potential issues and working closely with carriers to find solutions.
  • Coordinated with various government agencies for required permits or licenses in support of clients'' unique shipping needs.
  • Reduced processing time for shipments by effectively communicating with carriers and customers.
  • Collaborated with team members to efficiently manage high-volume workloads during peak seasons.
  • Assisted in the training of new hires, sharing expertise in customs processes and systems to improve team performance.
  • Streamlined customs clearance process by accurately preparing and filing necessary documentation.
  • Reviewed international and domestic invoices for [Type] and [Type] cargo shipments.
  • Provided expert advice on [Location] laws, describing government requirements for transporting imported goods.
  • Prepared and processed import and export documentation according to customs regulations, laws or procedures.
  • Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
  • Coordinated with shipping and transport companies on behalf of clients.
  • Assisted in preparing and submitting customs declarations accurately and timely.
  • Processed import/export documentation to ensure compliance with customs regulations.

Automotive Dismantler

Maz Wreck
1992 - 1994
  • Disassembled vehicles to salvage parts efficiently, adhering to safety protocols.
  • Operated hydraulic lifts and power tools for effective dismantling processes.
  • Sorted and categorized reusable components, ensuring compliance with recycling standards.
  • Maintained organized workspaces to enhance productivity and minimize hazards.

Apprentice Mechanic

Mazda Dealership
1990 - 1993
  • Diagnosed mechanical issues using diagnostic tools and equipment.
  • Performed routine maintenance on vehicles, ensuring optimal performance and safety standards.
  • Assisted senior mechanics in complex repairs, enhancing technical skills and knowledge.
  • Maintained organized work area, promoting efficiency and safety during repair processes.

Education

High School Diploma -

Narwee Boys High / Peakhurst High
Sydney, NSW
01-1989

Skills

  • Working independently
  • Attention to detail
  • Problem-solving
  • Customer service

Timeline

Passenger Driver

Uber
09.2011 - 2018

Courier

Civic
2022 - 2022

Valet Parking Supervisor

Byvan Managment
1998 - 2000

Customs Clerk

Trans Orient Shipping
1995 - 1997

Customs Clerk

Linden Air Sea Services
1994 - 1995

Automotive Dismantler

Maz Wreck
1992 - 1994

Apprentice Mechanic

Mazda Dealership
1990 - 1993

High School Diploma -

Narwee Boys High / Peakhurst High

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Glenn Innes