glenn melville
Dudley Park,WA
Summary
Dynamic professional with a proven track record at DHL Express, excelling in customer service and time management. Recognized for enhancing client satisfaction through timely deliveries and effective communication. Possesses excellent driving skills and a clean driving record, ensuring safe and efficient package handling in high-pressure environments.
Overview
13
13
years of professional experience
Work History
Courier
DHL Express
08.2014 - 05.2021
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Followed company policies and procedures during shift.
Hairstylist
Bojangles'
04.2008 - 05.2014
- Ensured workspace cleanliness, promoting safety and a welcoming atmosphere for clients.
- Developed loyal clientele through outstanding customer service and detailed styling techniques.
- Executed prompt payment processing by accurately entering sales into register.
- Provided tailored haircuts, styling, and color services, boosting client satisfaction.
- Organized customer appointments and modified schedules to meet fluctuating demand.
- Partnered with fellow stylists to create supportive work environment and exchange best practices.
- Performed comprehensive consultations with clients prior to services, ensuring clear expectations.
- Handled large client volume during peak periods while exhibiting composed efficiency.
Education
No Degree - Hairdressing
Ross Adams School of Hairdressing
Stones Corner BrisbaneSkills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Excellent driving skills
- Package handling
- Clean driving record
- Valid Driver's license
Timeline
Courier
DHL Express
08.2014 - 05.2021
Hairstylist
Bojangles'
04.2008 - 05.2014
No Degree - Hairdressing
Ross Adams School of Hairdressing