Summary
Overview
Work History
Education
Skills
Accomplishments
Key Competencies
Hobbies and Interests
Timeline
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Glenn Munro

Southport,QLD

Summary

I am accomplished in warehousing, distribution, and production management, with a focus on optimising operational efficiency and enhancing customer service. I have a proven ability to lead teams, streamline processes, and meet organisational goals through effective communication and problem-solving skills.

Overview

23
23
years of professional experience

Work History

Team Leader (Day Shift) - Bulk Store

APL Window Solutions
Hamilton, New Zealand
11.2021 - 03.2026

Supervised daily Bulk Store operations to ensure a safe, reliable, and effective workflow.

  • Led and motivated a team of 6 staff to process Inwards Goods, perform quality control, and redistribute stock, overseeing all operational activities.
  • Optimised bulk store capacity and drove process improvements, eliminating faulty product to prevent issues in the production process.
  • Maintained sufficient levels, appropriateness, and quality of stock ensuring adherence to APL quality standards at all times.
  • Coordinated workflow between departments to ensure order requirements were met to the standard required.
  • Collaborated with Bulk Store leadership team to assess staffing, training requirements, equipment performance, and quality issues.
  • Reported weekly audit Bulk Store stock volumes to Bulk Store Manager.
  • Led weekly Toolbox meetings with the Bulk Store team providing wider team and organisational updates and resolving any staff concerns.
  • Completed ongoing training of staff on best practice and Safe Operating Procedures, communicated expectations for equipment usage ensuring Health & Safety regulations met and incidents minimised to meet company standards.

Warehouse Manager

Aber Holdings Ltd
Hamilton, New Zealand
05.2015 - 11.2021

Managed daily warehouse operations to ensure an efficient supply chain and safety compliance.

  • Led a team of four permanent and up to five casual staff to receive, store, and dispatch goods within the warehouse, overseeing all operational activities.
  • Established and maintained good relations with customers, vendors, and transport companies.
  • Collaborated with Customer Services and Sales Team to ensure customer delivery expectations met.
  • Accredited as the Ministry of Primary Industries (MPI) Site Transitional Facility Operator to receive international container deliveries.
  • Organised & managed regular stock-takes.
  • Procured warehouse supplies to ensure operational efficiency.
  • Assigned resources effectively to meet operational demands.
  • Led recruitment, orientation, and training for new warehouse staff to ensure smooth onboarding and integration into operations.
  • Managed ongoing Forklift & Reach, MPI, application software, and Health & Safety training for all staff.
  • Managed Forklift and Reach maintenance.

Warehouse & Distributions Manager

Blue Star Group Logistics
Auckland, New Zealand
08.2006 - 08.2014

Global Contract Sales Account Manager & Print Coordinator/Production Manager

Jason Products
Auckland, New Zealand
12.2004 - 07.2006

Australasian Contract Sales Account Manager & Smashing Glass Supervisor

Jason Products
Auckland, New Zealand
04.2004 - 12.2004

Smashing Glass Supervisor

Jason Products
Auckland, New Zealand
04.2003 - 04.2004

Education

Trade Certificate - Cake & Pastry Cook - Baking

New Zealand Trades Certification Board
Wellington, NZ
01-1991

Glenfield College
North Shore, Auckland, NZ

Skills

  • Warehousing operations
  • Supply chain logistics
  • Staff management
  • Staff training and development
  • Inventory management
  • Inwards & outwards goods
  • Production planning
  • Continuous improvement
  • Quality assurance
  • Health and safety compliance
  • Customer service excellence
  • Gantry crane operation
  • Forklift operation

Accomplishments

  • No Lost Time injuries were achieved for 18 months prior to leaving the company, the longest period this had been achieved. (APL Window Solutions)
  • Implemented training for all team members on all aspects of the Bulk Store to create a multifunctional team, which had never been done before. (APL Window Solutions)
  • Improved the layout of the Bulk Store to make stock easier to locate and improve efficiency. (APL Window Solutions)
  • Fully qualified as a Gantry Crane Operator. (APL Window Solutions)
  • Collaborated with the Operations Manager to successfully implement a new Warehouse Management software application, Blue Echidna, improving efficiency with product picking. (Aber Holdings Ltd)
  • Improved the layout of the warehouse to make stock easier to locate and improve efficiency. (Aber Holdings Ltd)
  • Introduced weekly job schedules, making planning and resource allocation more efficient and effective, which was particularly beneficial when stock was delayed and resource allocation was required. (Blue Star Group Logistics)
  • Improved warehouse set-up to maximize storage space, creating a tidier, safer, more efficient working environment – critical due to the growth of the organization and its customer base. (Bluestar Group Logistics)
  • Achieved two role changes with more diverse responsibilities. (Jason Products)

Key Competencies

  • Planning & Organisation - excellent time management skills, super methodical with a great attention to detail, expert at prioritising and goal setting, proficient at establishing systems and setting up procedures
  • Leadership - effective communication and interpersonal skills, ensuring a team is motivated and understands the tasks at hand, honest, intuitive, respectful and diplomatic, lead by example
  • Analysis & Problem Solving - active listener, analytical with well-tuned reasoning skills, great initiative & creativity, well balanced ‘big picture’ approach, always thinking outside the square
  • Teamwork- supportive of team members, flexible with a 'can do' attitude, always keen to participate, great contributor to the overall team effort
  • Customer Service - empathetic, patient & attentive, focus on Continuous Improvement
  • Computer Literacy & Numeracy - proficient in the use of MS Office products including Outlook, Word, Excel, quick learner of in-house programmes/packages/applications eg. Syteline, Exonet, Blue Echidna, Prism

Hobbies and Interests

  • Regular gym sessions
  • Walking
  • Travel
  • Attending live shows and concerts
  • Following sport & horse racing

Timeline

Team Leader (Day Shift) - Bulk Store

APL Window Solutions
11.2021 - 03.2026

Warehouse Manager

Aber Holdings Ltd
05.2015 - 11.2021

Warehouse & Distributions Manager

Blue Star Group Logistics
08.2006 - 08.2014

Global Contract Sales Account Manager & Print Coordinator/Production Manager

Jason Products
12.2004 - 07.2006

Australasian Contract Sales Account Manager & Smashing Glass Supervisor

Jason Products
04.2004 - 12.2004

Smashing Glass Supervisor

Jason Products
04.2003 - 04.2004

Trade Certificate - Cake & Pastry Cook - Baking

New Zealand Trades Certification Board

Glenfield College
Glenn Munro