Overview
Work History
Timeline
Generic

Glenn Quested

Brisbane,QLD

Overview

26
26
years of professional experience

Work History

Estimator - Vehicles

Kedron Smash Repairs
Kedron, QLD
01.2022 - Current
  • • Strong knowledge of all Microsoft Office programs including word, excel and outlook
    • Ability to build and maintain relationships with various stakeholders and vendors.
    • Attention to detail and accuracy of information.
    • Ability to manage multiple activities to achieve quality results.
    • Maintain a high degree of confidentiality, professionalism and work ethic.
    • Highly effective verbal and written communication skills.
    • Self-motivated, reliable and considerate.
    • Positive mindset and commitment to achieving set outcomes within agreed timeframes.
  • Sound knowledge of automotive structure and car body parts
  • Strong understanding of motor vehicle repair techniques
  • Advanced computer skills and familiarity with any specific software (Microsoft Office 365)
  • Processing vehicles onsite by carrying out vehicle arrival inspections, including mapping and imaging when required
  • Manage parts for repairs to ensure timely arrival and cost effectiveness as required
  • Ensure vehicles are repaired to their pre-accident condition

Parts Manager

Smart Capital
Acacia Ridge, QLD
12.2021 - 12.2022
  • Manage Stock - Oversee parts inventory, ensuring ideal stock levels and availability to meet customer demands in a timely manner.
  • Goods inwards Documentation - Accurately document parts upon arrival, maintaining comprehensive records.
  • Raise Purchase Orders & oversee the invoicing process to ensure accuracy and timeliness.
  • Ensure stock received meet the required standards.
  • Determine and foster strong relationships with suppliers to ensure efficient operations.
  • Ability to utilise strategies to order tasks efficiently, meeting the desired outcomes of the business.

Motor Assessor Valuer

RACQ
Coopers Plains, QLD
06.1998 - 08.2020
  • Regular interaction with others, including understanding, influencing, and supporting people through applying technical knowledge or rational arguments that are aimed at causing action or acceptance by others.
  • Applied my qualifications, knowledge, and experience to the process of vehicle assessment to establish fair and reasonable pre‐accident market values in accordance with the PDS and RACQ processes.
  • Maintained of compliance with the RACQ Code of Conduct and other relevant acts and codes, as applied throughout RACQ Insurance and RACQ
  • Quantify and Assessed RACQ losses in a timely and cost-effective manner.
  • Accurately identified PAVs of stolen unrecovered items such as Cars, Motorcycles, boats, mobility scooters, boats, and caravans
  • Liaised with Solicitors on liability and the ability to recover expenses, plus preparation of legal documents for Court.
  • Audited Quantum demands for insured vehicles, and established validity of what was being claimed.
  • Conducted digital assessments in country and interstate areas when required.
  • Conducted regular field trips; visiting dealers, repairers, and local motor organisation representatives in order to ensure that lines of communication were kept open.
  • Determined which course of action was appropriate when fraud was detected and investigated where required.
  • Ensured that product knowledge and understanding for relevant EPA and taxation laws were constantly revised.
  • Provided accurate parts estimates and parts information to assessors as required.

Timeline

Estimator - Vehicles

Kedron Smash Repairs
01.2022 - Current

Parts Manager

Smart Capital
12.2021 - 12.2022

Motor Assessor Valuer

RACQ
06.1998 - 08.2020

Similar Profiles

CREATE PROFILE
Glenn Quested