Glenn Wills
Biloela,QLD
Summary
Accomplished Shift Operator Technician at CS Energy, adept in power generation operation and conflict resolution. Spearheaded process optimizations and enhanced team skills, fostering a culture of continuous improvement. Leveraged advanced technology for data-driven decisions, ensuring safety and efficiency. Recognized for strategic team guidance and effective problem resolution, consistently meeting production goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Shift Operator Technician
CS Energy
2007 - Current
- Supported continuous improvement initiatives, actively participating in process optimization discussions.
- Served as a reliable point of contact for resolving disputes or conflicts among team members during shifts.
- Upheld company values while efficiently meeting production goals within set timelines.
- Successfully trained new employees on shift operations, procedures, and safety measures.
- Utilized advanced technology systems for real-time data analysis, leading to more informed decision-making on the floor.
- Contributed to the development of standard operating procedures for improved consistency across shifts.
- Handled emergency situations effectively, minimizing damage and prioritizing worker safety.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
CS Energy Maintenance Team
CS Energy
1989 - 2007
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Education
No Degree -
Biloela State High School
Biloela, QLD1988
Certificate IV in Power Station Operation -
Tech Com
Brisbane, QLD2007
Skills
- Power generation operation
- Shift management
- Positive attitude
- Effective problem resolution
- Inspiring team members
- Strategic team guidance
- Workplace hazard management
- Regular equipment assessment
- Standard Operating Procedure compliance management
- Safety processes and procedures
- Conflict resolution
- Technical equipment troubleshooting
- Troubleshooting and technical guidance
- Team skill enhancement
Accomplishments
- Started career in 1989 as a Utility Worker (UTW) and Coal Plant Relief Operator
- Completed Adult Fitter and Turner Apprenticeship, continuing in mechanical roles while serving on the Emergency Response Team (ERT)
- Acted as Turbine Night Shift Coordinator during major outages, ensuring safe and efficient turbine maintenance operations
- Progressed through operational roles at Callide C Station (Unit Operator, Panel Operator) and Callide B Station (Unit Operator, Panel Operator)
- Promoted to Senior Operator, leading shift teams and overseeing plant performance
- Stepped up as Shift Supervisor, demonstrating leadership, decision-making, and team coordination
- Aspires to secure a full-time Shift Supervisor position, bringing decades of hands-on experience and operational insight
Certification
Work Place Health and Safety
Licence to perform High Risk work Classes
- BA - Advanced Boiler Operation
- TO - Turbine Operation
- HP - Personnel and Materials Hoist
- CB - Bridge and Gantry Crane
- DG - Dogging
- LF - Fork Lift Truck
- WP - Boom Elevated Work Platform
Timeline
Shift Operator Technician
CS Energy
2007 - Current
CS Energy Maintenance Team
CS Energy
1989 - 2007
No Degree -
Biloela State High School
Certificate IV in Power Station Operation -
Tech Com
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