Problem Solving- implementing strategies, analyse situations Brainstorm to generate ideas
Communication -exchange understand info verbally &non-verbally
Empathy -understand and feel others perspective
Weakness- Perfectionist
I am working on it!
I try to focus on progress and accepting that making mistakes are a natural part of the learning process and can be beneficial in itself.
Work History
Trainer
The Pharmacy Network
Recently training Pharmacists (12) and pharmacy assistants (40) for a local pharmacy group The Pharmacy Network.
The feedback was email from participants on the knowledge they had gained from my training and knowledge that would help them with their customers.
Clinical Trial Coordinator
L’Oreal
To fully understand her objection and her conclusions
I proposed that she might like to partake in L’Oreal’s current in-surgery trial.
She could enrol 5 patients into the trial for a 12-week period of which she would be $150 per patient.
Initial assessment, product of MelaB3 plus Anthelios Face Fluid Sunscreen to use throughout the trial.
At the conclusion of the 12-week trial she had agreed that if MelaB3 was used as prescribed it reduced hyperpigmentation and prevented new lesions.
Team Leader
Unknown
Wollongong
I had identified this area as HIGH POTENTIAL but LOW PERFORMING.
I had put it on the agenda for our weekly TEAM meeting knowing that 3 of my colleagues had previously worked this area in other roles.
To formulate a BLITZ DAY Where 4 of us would go to Wollongong with Targeted calls on medical surgeries and allied health, Physios, Pharmacies to gather intel.
I researched data on the internet and websites devised a WALKING LIST for each of us.
We met at a designated coffee shop.
I had emailed our calls the bricks we were to BLITZ the evening prior.
I set a time for 3pm to meet and debrief.
Data and information gathered by 4 of us including lunch appoints made sample requests, helped to set the blueprint for calls & frequency to gain M/S.
Accomplishments
Greatest achievement –
S) Recently training Pharmacists (12) and pharmacy assistants (40)for a local pharmacy group The Pharmacy Network
T) Training included Sun Protection: Why Anthelios
Actinic Keratosis
A) Interaction session PowerPoint 1 hour presentation
R) The feedback was email from participants on the knowledge they had gained from my training and knowledge that would help them with their customers
Difficult Situation
S) Dermatologist did not believe she has seen the expected results of our anti-hyperpigmentation serum MelaB3and questioned its efficacy
T) To fully understand her objection and her conclusions?
I proposed that she might like to partake in L’Oreal’s current in-surgery trial
She could enrol 5 patients into the trial for a 12-week period of which she would be $150 per patient
Initial assessment, product of MelaB3 plus Anthelios Face Fluid Sunscreen to use throughout the trial
She agreed to enrol 5 patients suffering with hyperpigmentation
R) At the conclusion of the 12-week trial she had agreed that if MelaB3 wwas used as prescribed it reduced hyperpigmentation and prevented new lesions
A good result!
TEAM WORK -Betmiga
S) New Territory Wollongong
I had identified this area as HIGH POTENTIAL but LOW PERFORMING
I had put it on the agenda for our weekly TEAM meeting knowing that 3 of my colleagues had previously worked this area in other roles
T) To formulate a BLITZ DAY Where 4 of us would go to Wollongong with Targeted calls on medical surgeries and allied health, Physios, Pharmacies to gather intel
A) I researched data on the internet and websites devised a WALKING LIST for each of us
My 3 team colleagues were giving up a day in their territory to help me in mine!
We met at a designated coffee shop
I had emailed our calls the bricks we were to BLITZ the evening prior.I set a time for 3pm to meet and debrief
R) Data and information gathered by 4 of us including lunch appoints made sample requests, helped to set the blueprint for calls & frequency to gain M/S .
