Gloria Cavasin
Treviso
Summary
Dynamic F&B Executive at Pier One Hotel with a proven track record in enhancing customer satisfaction and operational efficiency. Expert in food safety and problem-solving, I successfully implemented cost-saving measures, improving guest experiences while maintaining high standards. Recognized for collaboration and effective communication, driving team success in fast-paced environments.
Overview
6
6
years of professional experience
Work History
F&B Executive
Pier One Hotel
04.2024 - 03.2025
- Assisting with event organization,able to keep the control in every situation
- Assisting with the preparation and serving of meals and beverage to customers
- Collaborated closely with other departments to create seamless guest experiences from arrival to departure.
- Successfully managed challenging situations with guests by resolving complaints professionally and efficiently, maintaining a positive reputation for the establishment.
- Continuously evaluated competitor offerings to stay ahead in the market and identify potential opportunities for growth or improvement.
- Maintained strict adherence to food safety regulations and guidelines, minimizing risk of contamination and illness among guests and employees alike.
- Work in teams with other catering professionals to ensure customer satisfaction
- Take orders notated and be able to advice customers based on their preferences
- Collaborated with marketing professionals to create enticing promotional materials for the F&B offerings, resulting in increased awareness and patronage.
- Implemented cost-saving measures within the F&B department, reducing overall expenses without compromising on quality or guest experience.
F&B Attendant
Ristorante Pizzeria Corona D’Oro
09.2018 - 06.2023
- Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.
- Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
- Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.
- Collaborated with the kitchen team to ensure timely delivery of food orders, maintaining high-quality standards.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Addressed customer complaints and inquiries to verify satisfaction.
- Assisted with bussing tables and cleaning up spills.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Greeted customers and provided menus upon arrival to dining room.
- Assisted customers with carry-out service.
- Set up advertising signs and displays on shelves, counters and tables.
B&D: Boom Entry Data
SCARPA
09.2022 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Assistant Fashion Designer
ASOLO
05.2021 - 10.2021
- Optimized garment construction techniques through hands-on experience with sewing machinery while working closely alongside skilled tailors during sample development stages.
- Streamlined production processes by assisting in creating technical packages and communicating with vendors.
- Reduced production errors through meticulous attention to detail when reviewing samples for fit adjustments and construction changes.
- Enhanced product designs by collaborating with the lead designer on seasonal fashion trends and color palettes.
- Contributed to increased sales by providing input on fabric selection, ensuring quality materials were used for production.
- Assisted in creating mood boards and storylines for seasonal collections, effectively communicating design inspirations to team members.
- Supported marketing efforts by developing visual merchandising strategies for retail partners, resulting in improved brand presence.
- Contributed creatively towards the development of unique prints and patterns, resulting in a distinctive brand aesthetic that resonated with customers.
Education
Degree In Fashion And Consultan - 94/100
Degree in Beauty And Fashion Consultant
Italy06.2024
Postgraduate Diploma - 76/100
Postgraduate Diploma in Shoes
Treviso, Italy 06.2022
Postgraduate - 110/110
Postgraduate in Fashion Designer
Treviso, Italy12.2019
Skills
- Operational efficiency
- Sanitation standards
- Food presentation
- Allergen awareness
- Food and beverage operations
- Operations oversight
- Table management
- Teamwork
- Customer service
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
- Collaboration and teamwork
- Reliability
- Excellent communication
- Critical thinking
- Customer satisfaction
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
Timeline
F&B Executive
Pier One Hotel
04.2024 - 03.2025
B&D: Boom Entry Data
SCARPA
09.2022 - 03.2023
Assistant Fashion Designer
ASOLO
05.2021 - 10.2021
F&B Attendant
Ristorante Pizzeria Corona D’Oro
09.2018 - 06.2023
Degree In Fashion And Consultan - 94/100
Degree in Beauty And Fashion Consultant
Postgraduate Diploma - 76/100
Postgraduate Diploma in Shoes
Postgraduate - 110/110
Postgraduate in Fashion Designer
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