Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gloria Joby

CRAIGIEBURN,VIC

Summary

Enthusiastic and customer-focused retail professional with over 5 years of experience in fashion, beauty, and pharmacy environments. Proven ability to drive sales, provide personalised service, adaptable and maintain brand standards. Passionate about delivering memorable shopping experiences and now seeking to bring my retail expertise to a premium brand like Sephora

Overview

4
4
years of professional experience

Work History

The Body Shop

casual beauty advisor
, VIC
11.2024 - Current
  • Delivered expert skincare and body care advice tailored to customer needs
  • Promoted ethical and sustainable brand values in daily customer interactions
  • Achieved weekly sales targets through product recommendations and cross-selling
  • Maintained immaculate merchandising and stock displays in line with visual standards

Priceline Pharmacy

sales assistant/beauty advisor
, VIC
02.2023 - 08.2024
  • Assisted customers with health and beauty purchases, including cosmetics and skincare
  • Provided information on loyalty programs and promotions, increasing sign-ups
  • Supported the pharmacy team with stock replenishment, POS transactions, and front-of-store tasks
  • Maintained knowledge of new product launches and industry trends

Hairhouse

retail assistant
, VIC
05.2023 - 10.2023
  • Advised customers on haircare, styling tools, and salon treatments
  • Booked salon appointments and managed front-desk operations
  • Assisted with visual merchandising and stockroom organisation
  • Developed strong product knowledge in hair and beauty tools

Team Member

subway
, VIC
05.2022 - 03.2023
  • Provided excellent customer service by greeting customers, taking orders, and answering questions.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Cotton on

Christmas casual team member
, VIC
12.2021 - 03.2022
  • Provided friendly, efficient service in a fast-paced fashion environment
  • Supported fitting room and floor recovery duties to ensure store tidiness
  • Promoted sales, loyalty cards, and add-ons to increase average basket size

Child Tutor

kumon
Melbourne/Craigieburn, VIC
03.2021 - 09.2021
  • Provided homework help and test preparation strategies to improve study habits and test-taking skills.
  • Communicated student progress to parents and teachers through written progress reports and direct conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.

Education

Senior Secondary

Pascoe Vale Girls College
Pascoe Vale, VIC
11-2024

Biomedical Science -

RMIT University
Melbourne, VIC

Skills

  • collaboration
  • Beauty and skincare knowledge
  • time management
  • Problem solving
  • Critical thinking
  • leadership
  • Effective communication
  • High-end product presentation

Accomplishments

Was part of the school's SEAL program

Was part of the school's orchestra

Took part in leadership roles from Year 8-11

Assisted in volunteer work with church for The Salvation Army Christmas appeal and Basket Brigade in 2024

Timeline

The Body Shop

casual beauty advisor
11.2024 - Current

Hairhouse

retail assistant
05.2023 - 10.2023

Priceline Pharmacy

sales assistant/beauty advisor
02.2023 - 08.2024

Team Member

subway
05.2022 - 03.2023

Cotton on

Christmas casual team member
12.2021 - 03.2022

Child Tutor

kumon
03.2021 - 09.2021

Senior Secondary

Pascoe Vale Girls College

Biomedical Science -

RMIT University

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Gloria Joby