Gloria Kim
Epping,NSW
Summary
Experienced HR Professional with proven track record of leading high performing teams and driving strategic HR Initiatives. As a people services team leader, I excel in encouraging a positive work culture, developing talent. With expertise in payroll, I specialize in managing HRIS ensuring data accuracy. I thrive in fast-paced environment where I can leverage my leadership skills to inspire my team.
Overview
8
8
years of professional experience
Work History
People Services Team Leader
Chubb Fire Security
10.2023 - Current
- Using Workday as HRIS, ensuring data accuracy, system security and Functionality (1600+ employees across ANZ)
- Managing team of 4 (leading, coaching and mentoring team members, providing guidance, feedback and support to assist them to achieve individual goals)
- Organizing and prioritizing workflow delegating tasks effectively ensuring deadlines are met (Internal workflow system used via Microsoft team channel)
- Ensuring CBA rates are in Workday(Existing & New) – ongoing as increases happen with new rate negotiated with Fair Work
- Handling escalated employee relations issue
- Provide guidance and support to members in resolving conflicts and maintaining positive employee relations
- Facilitation effective communication and collaboration within the team and other stakeholders
- Merit Review
- Sox Audit
- Data Analysis & Reporting (Month end reporting both actuals & forecast to support Finance and adhoc report when required)
- Point of contact for escalation (system interface issues or any other internal issues)
- Supporting the implementation of structure changes within HR team including addressing concerns, communication changes and facilitating adaption
- Current Project: Workday Recruitment soon to be going live (supporting in UAT testing and picking samples from JIRA).
Senior HR Advisor
Chubb Fire Security
12.2021 - 09.2023
- Maintaining employee life cycle through HRIS (Workday) 1600 + employees
- Approving all Job changes, Compensation & Bonus
- Trouble shooting interface Act as first point of contact for all general employment and HR queries using Service Now platform (IT Service management)
- Maintaining CBA rates in Workday – ongoing as increases happen with new rate negotiated with Fair Work
- Assisting managers with employee changes using Workflow in Microsoft team platform (new letter of offer & Addendum letters)
- Provide coaching, support, and guidance to team members (creating standard work ongoing team meeting)
- Providing strategic guidance supporting HR Manager on workforce planning, process improvement
- Supporting HR manager with developing HR policies and procedures in compliance with legal requirements
- First point of contact for handling complex employee relation issue (such as pay issues, conflicts and allegation supporting line managers providing guidance)
- Supporting HR Manager communication plans and stakeholders engagement.
Payroll / HRIS Specialist
Chubb Fire & Security
05.2018 - 12.2020
- End to end payroll process for weekly, Monthly & off cycle (1600+ employees)
- Manual spreadsheet loaders (SSLs) transferring timesheet to ADP and downloading daily error logs and escalation for corrections to be completed in a timely manner
- Entering new hires, termination & compensation changes (inclusive of EIB data load for EBA increase) using Workday HRIS system
- Payroll system used: ADP global view (SAP) & Kronos (partially exporting data to load into ADP)
- Month end process – LSL board claims, Super contribution, child support, allowance submission, unions deduction & payroll tax
- Providing month End report for Finance
- Resolving super and leave reconciliation
- End to end ANZ payroll process including IRD submission – OTIS (weekly & Monthly 200+ employees)
- Customer service – assisting payroll related query externally & internally (employees & HR & Finance).
Payroll consultant
ADP
08.2016 - 05.2018
- Processing and monitoring multiple payrolls on a daily basis under strict timelines and conditions (40-50 clients on a daily basis)
- Constant liaison with your own clients
- Ensuring the efficiency of all payroll to finalize
- Advising on award interpretation of modern awards and EBA
- Investigate problems and carry out research of client inquires about tax matter and payroll, and enlighten or counsel them on the appropriate procedure (termination calculation, superannuation, ETP payments)
- Assisting clients with leave management (leave accruals, leave rules and calculation for annual leave& LSL leave).
Education
Bachelor of Arts - Human Resource Management & Media
University of New South Wales
01.2015
Diploma of Management -
Martin College
01.2011
Higher School Certificate -
Chatswood High School
01.2005
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Communication
- Adaptability
Timeline
People Services Team Leader
Chubb Fire Security
10.2023 - Current
Senior HR Advisor
Chubb Fire Security
12.2021 - 09.2023
Payroll / HRIS Specialist
Chubb Fire & Security
05.2018 - 12.2020
Payroll consultant
ADP
08.2016 - 05.2018
Bachelor of Arts - Human Resource Management & Media
University of New South Wales
Diploma of Management -
Martin College
Higher School Certificate -
Chatswood High School
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