Gloria Okeny
Inala,Australia
Summary
I am hardworking and ambitious with a strong ability in active listening and communication. Offering also multitasking with attention to detail to deliver quality work, reliability, punctuality, proactive with ability to work alone and in a team environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Picker
Woolworths Distribution Centre
Larapinta, Qld
04.2024 - 06.2024
- Picked items for customer orders according to order slips or verbal instructions.
- Verified accuracy of picked items against pick list or customer order.
- Stacked items onto pallet in the correct way
- Ensured that all safety procedures were followed while operating machinery.
Hospitality Worker
Tivoli Drive In-theatre
Tivoli, Qld
10.2023 - 02.2024
- Greeted customers and provided them with menus.
- Assisted in seating guests and ensuring they were comfortable.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Answered questions regarding menu items, special offers and other restaurant information.
- Took orders accurately and communicated them to the kitchen staff promptly.
- Served food and drinks to customers in a timely manner.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Restocked supplies of condiments, beverages and other items as needed.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Warehouse Worker
Momentum Consulting - StarTrack
08.2021 - 09.2023
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Drove pallet jacks and other equipment to move materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Consistently lifted materials weighing as much as 14 KG.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Administration Assistant
Austral College
11.2020 - 04.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted development and implementation of new administrative procedures.
- Scheduled office meetings and client appointments for staff teams.
- Consulted with leadership to identify processes requiring improvement to support growth and success.
- Created and maintained databases to track and record customer data.
- Prepared weekly employee work schedules to meet operational needs.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Crew Member
SUBWAY®Restaurants
01.2021 - 01.2022
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Prepared salads and sandwiches for customers.
Crew Member
KFC
10.2020 - 11.2021
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Graduate Certificate -
Glenala State High School
Inala, QLD11.2021
Skills
- Safety Protocols
- Document Updates
- Safety Training
- Build Displays
- Serve Customers
- Loading and Unloading
- Caring and Responsible
- Coordination and Teamwork
- Team Leader
- Cleaning
- Interactive Communication Skills
- Adaptability and Flexibility
- Cleaning and sanitizing
- Food safety knowledge
- Supply Restocking
- Food Preparation
- Cash Handling
Certification
Certificate IV in Child, Youth and Family Intervention ( Currently Studying)
Certificate III in Business Administration
Certificate II in Information, Digital Media and Technology
Certificate I in Hospitality
Additional Information
Lisa Air
0417055004
lisa@australcollege.com.au
Amanda Steel
0428464192
amanda@australcollege.com.au
Timeline
Warehouse Picker
Woolworths Distribution Centre
04.2024 - 06.2024
Hospitality Worker
Tivoli Drive In-theatre
10.2023 - 02.2024
Warehouse Worker
Momentum Consulting - StarTrack
08.2021 - 09.2023
Crew Member
SUBWAY®Restaurants
01.2021 - 01.2022
Administration Assistant
Austral College
11.2020 - 04.2023
Crew Member
KFC
10.2020 - 11.2021
Graduate Certificate -
Glenala State High School
Similar Profiles
Ayushi TarparaAyushi Tarpara
Customer Service Representative at Woolworths Distribution CentreCustomer Service Representative at Woolworths Distribution Centre
Ayman AbboshAyman Abbosh
Warehouse Operations Assistant at Woolworths Distribution CentreWarehouse Operations Assistant at Woolworths Distribution Centre
Anthony ChallisAnthony Challis
Store Person at Woolworths Distribution CentreStore Person at Woolworths Distribution Centre
Bhuwan KarkiBhuwan Karki
Warehouse Storeperson at Woolworths Distribution CentreWarehouse Storeperson at Woolworths Distribution Centre
Quyen NguyenQuyen Nguyen
Retails Manager at TN & AMF Pty LtdRetails Manager at TN & AMF Pty Ltd