Glynis Taylor

• Author of “Your Last Self-Help Book” A Common-Sense Approach to Living Life on Your Terms.
• Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free online content.
• Organized material to research and complete writing tasks.
• Wrote and edited high-quality content under deadline pressure with exciting, captivating and authentic approach.
• Wrote and proofread blog and social media posts, website copy and articles.
• Interviewed individuals and subject matter experts by phone, video chat and in person to write copy for technical articles.
• Edited technical reports authored by subject matters experts and offered feedback to improve writing skills.
• Collaborated with small team of writers and content marketing strategists to create advertising copy.

• Representing ratepayers.
• Attending ordinary and special meetings, workshops, events, openings, presentations, conferences.
• Constructing and authoring motions and questions which reflect community needs.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Design and creation of learning content for Railcorp Sydney - specifically driver training modules [Warratah, V-class, M-class trains], signal operations, supervisor training, emergency action planning, safe system shutdown.
• Authored content, designed delivery platform and workbooks, trained training staff, assessed effectiveness and modified content for second release.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.

• Responsible for overseeing learning and academic skills support for none English speaking (Chinese) undergraduate Police Academy students.
• Managed development of interactive support materials for critical thinking effective listening, study skills, academic writing, referencing, effective research techniques, grammar, spelling and punctuation.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

• Faculty Head of eLearning.
• Advised university academic board (pro-vice chancellor - 6 vice chancellors – 4 faculty heads) on strategy for conversion and deployment of all existing teaching materials to various learning management platforms and virtual learning environments.
• Developed a quality framework for online academic teaching materials.
• Advised all faculties on effective learning design.
• Principal Lecturer in eLearning, data mining, data warehousing and information systems.
• Academic supervision of postgraduate students producing dissertations and publishing papers in elearning systems and content management.
• Project Managed $2.6m 36-month UK government eUniversity project to convert postgraduate higher degrees into 100% online learning for online delivery to Asia and Asia-Pacific.
• Recruited & managed the team 6 direct reports (project team) & 12 indirect reports (subject matter experts).
• Reported to UK Government Ministers.
• Graded assignments according to strict institutional policies and upheld guidelines for academic integrity while disciplining plagiarism and cheating accordingly.
• Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
• Designed and distributed lecture handouts to round out material and increase student understanding.
• Utilised instructional technologies in course delivery for both in-class and online instruction to engage and educate students.
• Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
• Evaluated and revised lesson plans and course content to achieve student-centred learning.
• Delivered lectures at appropriate pace and pronunciation for optimal audience comprehension by non-native English-speaking students.
• Mentored undergraduate and graduate students in effective next-steps for education and career preparedness.
• Oversaw graduate student projects and advised on focus, methodology and report generation to meet preset standards.
• Maintained interdisciplinary study as guiding principle, establishing partnerships with faculty in other departments to draw parallels with other subjects.

• Managed team of 18 QA-ISO / Helpdesk / Change Management and infrastructure staff.
• Managed help desk escalation through service level agreements negotiated with service delivery managers.
• Specialist Project Manager for none-typical single implementation infrastructure projects including: construction of BP emergency response centre (18 months), construction of BP’s helicopter escape training facility (8 months), construction of SAIC space science data archive centre [Greenbelt MD and Washington DC] (12 months).
• Responsible for team staff training and development, appraisals and PDPs.
• Worked flexible hours; night, weekend, and holiday shifts on domestic and international projects.

Studied for and successfully obtained :

• Higher National Diploma in Business Information Technology
• Bachelor of Science in Scientific Technology
• Master of Science in Decision Support Systems

• Managing team of 8 financial modelling specialists in grants and financial distribution centre, responsible for complex assignment and distribution of government funds to state and private schools, indirectly managing 63 funding specialists.