Go Mitsuda

Maintained a consistently high level of cleanliness throughout the establishment by conducting regular facility inspections and promptly addressing any maintenance issues that arose.

Efficiently addressed customer complaints while upholding professionalism and nurturing long-term guest relationships.

Managed inventory control processes to minimize waste and enhance profit margins.

Enforced strict adherence to health and safety regulations among employees to ensure a safe working environment.

Ensured compliance with state liquor laws by monitoring alcohol service and providing ongoing staff training on responsible beverage serving practices.

Enhanced customer satisfaction by implementing strategies to improve overall service quality and efficiency.

Reduced errors by meticulously counting cash and maintaining accurate transaction records.

Enhanced quality assurance through frequent line checks.

Implemented cost-saving measures that resulted in significant operational savings without compromising quality or service standards.

Welcomed and solicited feedback from customers, utilizing it to enact positive changes within the restaurant.

Fostered a positive atmosphere and consistently delivered exceptional food and service to every customer.

Accurately calculated inventory and ordered necessary supplies.

• Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
• Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
• Managed inventory control processes for reduced waste and optimized profit margins.
• Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
• Collaborated with chefs on menu development for improved guest experience and increased sales.
• Boosted customer satisfaction by implementing strategies to improve overall service quality and efficiency.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
• Increased staff retention through effective hiring, training, and performance management practices.

• Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.
• Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
• Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.
• Collaborated with the kitchen team to ensure timely delivery of food orders, maintaining high-quality standards.
• Improved team productivity by working collaboratively with colleagues to handle high-volume shifts.
• Contributed to increased sales through upselling menu items and promoting daily specials.
• Accommodated diverse dietary requirements of guests through careful communication with kitchen staff when relaying orders or modifications.
• Enhanced customer satisfaction by providing efficient and attentive service during busy periods.

• Cleaned and maintained dining area and condiment stations.
• Assisted customers with information regarding menu offerings and nutrition information.
• Adhered to all safety and sanitation standards while preparing and delivering food.
• Delivered food to guest tables with timeliness and efficiency.
• Processed sales transactions using POS system.
• Addressed any guest concerns or special requests, resulting in positive feedback from clients.
• Ensured proper storage and maintenance of equipment for prolonged usage and reduced replacement costs.
• Achieved high levels of customer satisfaction by attending promptly to guest needs and offering assistance where needed throughout banquet functions.
• Participated in pre-event meetings to discuss event details and coordinate tasks among team members.
• Utilized problem-solving skills when faced with unexpected challenges during events, finding effective solutions while maintaining composure under pressure.
• Collaborated with catering staff to ensure timely delivery of food and beverages to guests.
• Developed strong relationships with clients through consistent professionalism and attention to detail during events.
• Contributed to successful events by efficiently setting up tables, chairs, linens, and place settings according to client specifications.
• Adhered to safety regulations and company policies for a secure working experience.
• Promoted a positive and enjoyable event experience for guests, resulting in repeat business and increased client referrals.
• Supported event planners in executing successful functions by proactively addressing potential issues before they escalated.
• Managed the setup and teardown of banquet spaces for efficient event transitions.

• Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
• Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
• Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
• Enhanced guest satisfaction by providing thorough and timely room cleaning services.
• Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
• Inspected guest rooms to replenish soap, paper towels and toiletries.
• Ensured positive guest experiences with prompt response to special requests and additional services.

• Maintained accurate cash handling standards, minimizing discrepancies in daily reconciliations.
• Managed high-stress situations effectively, maintaining professionalism and composure throughout busy periods or difficult interactions.
• Reduced wait times for customers by streamlining checkout procedures and prioritizing tasks.
• Increased productivity within the cashier team by offering support during peak hours or staff shortages.
• Identified opportunities for upselling, positively impacting store revenue through additional sales.
• Collaborated with team members to achieve store targets and improve overall performance.
• Ensured cleanliness of the cashier area, promoting a welcoming atmosphere for customers.
• Supported store promotions by accurately applying discounts and informing customers of special offers during checkout process.
• Stayed informed on company policies, allowing prompt response to questions from both colleagues and customers.

• Tasked with general restaurant customer service duty from cash register to order taking.
• Established welcoming atmosphere by greeting each guest warmly.
• Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
• Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
• Helped guests at tables when in need of assistance.
• Trained new staff in front-of-house procedures, customer relations, and cleaning.
• Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
• Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
• Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.

• Managed table sections efficiently, ensuring timely food delivery and accurate order placements.
• Collaborated with kitchen staff to accommodate special dietary requests and allergy concerns.
• Provided excellent service during high-volume shifts, maintaining professionalism under pressure.
• Contributed to increased overall revenue through upselling menu items and promoting daily specials.
• Supported restaurant operations by assisting in tasks such as inventory management and stock replenishment when needed.
• Assisted in training new waitstaff, sharing best practices for exceptional customer service.
• Maximized table turnover rates by managing reservations effectively and seating walk-in guests promptly during busy hours.
• Prepared tables before guest arrival by setting up cutlery, napkins, glasses, plates, condiments sets properly aligned.
• Maintained a clean and organized dining area for guests'' comfort and enjoyment.