Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Godwin Darkwa

Summary

Excellence is achieved through organization, communication, and strong relationship management. This has been evident throughout all aspects of my life as these skills were crucial to achieving personal and career goals. Becoming the best version of myself is something i aspire to be everyday. Positive mindset, respect, a brave attitude are important tools i use to drive myself to achieve goals. I am confident my driven nature will help me thrive in a team and contribute to the success of the organization. I am a dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. I am seeking a challenging opportunity with an exciting and innovative workplace and am looking forward to reaching my full potential.

Overview

9
9
years of professional experience

Work History

Project Manager

Auckland Painting Services
Auckland, Northshore
11.2022 - 09.2023
  • Developed and initiated projects, managed costs, and monitored performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Identified plans and resources required to meet project goals and objectives.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Prepared and submitted project invoices for review and approval.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Negotiated contracts with clients and developed relationships with key personnel.

Account Manager

Debitsuccess (Hybrid)
Auckland, Northshore
04.2021 - 11.2022
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Built relationships with customers and community to promote long term business growth.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Generated new leads through networking and attending industry events.
  • Managed 40-60 client accounts.
  • Call handling - 25+ calls daily

Technician -Sales - Customer Service

Dominator Garage Door
Auckland, Northshore
03.2019 - 03.2021
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Performed complex mechanical alignments and calibration of equipment to quality standards.
  • Trained and developed new technicians in products, selling techniques, and company procedures.
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Upselling products and packages
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Increase sales of Dominator products by 39%.
  • Increased customer satisfaction by 80%.

Data Entry

Partners Life Insurance
Auckland, Northshore
01.2015 - 10.2017
  • Supported multiple departments with special projects.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Compiled data and reviewed information for accuracy prior to input.
  • Provided daily supervision, feedback and oversight to direct reports.

Education

Certificate -

Auckland University of Technology
Auckland, AUK
2014

NCEA Level 2 -

Westlake Boys High School
New Zealand
11.2008

NCEA Level 1 -

Westlake Boys High School
Auckland
2007

Skills

  • Proficient Customer Service
  • Time management
  • Microsoft office software
  • Adaptability
  • Proactivity
  • Leadership
  • Problem solver
  • Patience
  • Negotiation
  • High attention to detail
  • Salesforce Software
  • Financial Transactions

Accomplishments

    U17 New Zealand World Cup Team

    ASB Chatham Cup champions

    Lotto Nrfl Mens Premier Champions

    NZ Secondary Schools Champions


References

On request

Timeline

Project Manager

Auckland Painting Services
11.2022 - 09.2023

Account Manager

Debitsuccess (Hybrid)
04.2021 - 11.2022

Technician -Sales - Customer Service

Dominator Garage Door
03.2019 - 03.2021

Data Entry

Partners Life Insurance
01.2015 - 10.2017

Certificate -

Auckland University of Technology

NCEA Level 2 -

Westlake Boys High School

NCEA Level 1 -

Westlake Boys High School

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Godwin Darkwa