Summary
Overview
Work History
Education
Skills
Timeline
Generic

Godwin Osagie

Dee Why,NSW

Summary

Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Consultant

Storage King
01.2023 - Current
  • Provided sales and customer service assistance to walk-in traffic
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Increased sales and customer satisfaction through personalized servicing.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Analyzed problematic areas to provide recommendations and solutions.

Security Guard

Chiefs Security
01.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.

Theatre Orderly

Healthscope
11.2021 - 11.2022
  • Provided physical support to patients through diverse types of mobility assistance.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Educated patients and families on proper care and treatment to facilitate successful home care.

Customer Service Representative

Universal Clothing
11.2020 - 11.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Bartender

Ivanhoe Hotel
11.2017 - 11.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Education

High School Diploma -

St Augustine's Collage
Brookvale, NSW
11.2017

Skills

  • Client Rapport-Building
  • Manufacturing Operations Oversight
  • Content Management Expertise
  • User Support
  • Strong verbal communication and listening skills
  • Excellent written communication skills
  • Customer Service
  • Experience with CRM Storman

Timeline

Consultant

Storage King
01.2023 - Current

Security Guard

Chiefs Security
01.2023 - Current

Theatre Orderly

Healthscope
11.2021 - 11.2022

Customer Service Representative

Universal Clothing
11.2020 - 11.2021

Bartender

Ivanhoe Hotel
11.2017 - 11.2022

High School Diploma -

St Augustine's Collage

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Godwin Osagie