Summary
Overview
Work History
Skills
Accomplishments
Additional Information
Timeline
Generic

Godwin Osagie

Sydney,NSW

Summary

Experienced and dedicated professional with a diverse background in customer service, security, and healthcare.
Demonstrated expertise in providing exceptional service and support in fast-paced environments.
Skilled in sales, problem-solving, and ensuring safety and satisfaction for clients and customers alike.
Proven ability to communicate effectively, manage priorities, and build positive relationships.
Currently working as a Storage Consultant at Storage King Dee Why, having previously worked across three Storage King locations, where I was moved around for training and development.
Successfully contributed to the revitalization of the Dee Why store, ensuring its return to a healthy state.
Seeking to leverage my skills and experience to contribute effectively to a dynamic team.

Overview

1
1
year of professional experience

Work History

Storage Consultant

Storage King
01.2023 - Current
  • In my capacity as an Storage Consultant at Storage King Dee Why, I spearheaded initiatives to enhance operational efficiency, deliver outstanding customer service, and boost occupancy rates.
  • Successfully achieved customer fulfillment goals through effective management of cost and logistics determinants.
  • Developed innovative strategies for clients such as Customer Loyalty Program, resulting in increased revenue and business growth.
  • Identified areas of concern such as high debtor balances and occupancy loss, and provided actionable recommendations and solutions to address them effectively.
  • Trained in and proficient with Storman CRM software, which I used for managing customers, units, billing and payments, reports and analytics, and facility security.




Secuirty Guard

Chiefs Security
01.2023 - Current
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Security Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Worked at private events with a capacity of 500 people

Skills

  • Client Rapport-Building
  • Manufacturing Operations Oversight
  • Content Management Expertise
  • User Support
  • Product and Service Knowledge
  • Persuasive Negotiations
  • Strategic Selling
  • Proficient in CRM Storman
  • Storage Software Implementation

Accomplishments

  • Successfully raised the occupancy rate of the Dee Why Storage King facility from 90.83% to 95.67% between December 2023 and April 2024, managing a total of 832 units.
  • Contributed to achieving a remarkable 95% occupancy rate in a facility comprising 837 units spread across three floors.
  • Surpassed the Dee Why Storage King Income Charge target of $679,348 by $24,662, generating a total revenue of $704,010 during the first quarter of 2024 spanning January through March.
  • Played a pivotal role in securing victory for the Storage King Dee Why store in the conversion rate competition against 45 other NSW Storage King stores. Achieved 71 new move-ins, resulting in an impressive conversion rate of 43%.
  • Achieved a current yield of $448.92 per square meter in the facility, up from $404.41 in April 2023, resulting in a total yield increase of $44.51 per square meter.

Additional Information

Stephanie Grace
Relationship: My former manager at Storage King Brookvale
Email: 4us.sklr@gmail.com
Phone Number: +61 400 488 938

Brett Mclean
Relationship: My current manager at Storage King Dee Why
Email: Brettamclean@gmail.com
Phone Number: +61 468 911 764

Timeline

Storage Consultant

Storage King
01.2023 - Current

Secuirty Guard

Chiefs Security
01.2023 - Current

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Godwin Osagie