Emmeline Gray
Brisbane,QLD
Summary
Offering eight years of Domino's experience and strong communication skills, I am excited to develop and mentor Franchise Partners in Victoria. I am dedicated and results-driven, with a passion for connecting with and achieving mutual success. My experience within the DPE Network and my dedication to building positive relationships will allow for strong relationships and continuous improvement within the Victorian market.
Overview
9
9
years of professional experience
Work History
Paralegal
Domino's Pizza Enterprises Limited
Hamilton, QLD
09.2023 - Current
- Running Store Transactions and Variations from start to finish
- Communicated and connected with Franchise Partners throughout the transaction process
- Liasing with and attending weekly meetings with relevant teams to meet targets
- Data-entry, record keeping, reporting and analysis
- Providing assistance and support to internal and external stakeholders
- Ensuring compliance with Franchising laws and regulations
- Finding efficiencies within the team’s process, and building training manuals
- Using various platforms and software including Microsoft Office, Atlassian Jira and Confluence, NetDocs, HotDocs and DocuSign.
Store Manager
BWS (Endeavour Group)
07.2023 - 09.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed financial aspects of store operations, including budget planning, roster and labour management, and record-keeping.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organised stockrooms for peak efficiency.
Regional Manager
Team Van Diemen (Domino's)
Adelaide, SA
10.2022 - 05.2023
- Responsible for setting operational standards for 3 Stores in South Australia.
- Delivered training around operational standards, including day-to-day operations, rostering, stock management, P&L management, OER/FSE requirements and product quality
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members - including recruitment and management of team members, MITs and Store Managers
- Training around operational standards, including training on rostering, stock management, P&L management, OER/FSE requirements
- Providing ad hoc support to the wider business.
Hiring, Training & Traineeships Manager
Team Van Diemen (Domino's)
Tasmania & South Auustralia
01.2019 - 05.2023
- Hiring - Streamlined the recruitment process across the business, centralising the hiring and onboarding process for new candidates and promoting quality applications.
- Hiring - Establishing strong relationships with schools, driving educators and community groups to boost application numbers and quality.
- Training - Developing and delivering comprehensive training classes including New Employee Orientation and Pizza Pride across the network.
- Training - Training and empowering new hires throughout their onboarding process, and providing cross-training with experienced workers to create a culture of continuous improvement.
- Traineeship Program – Liasing with MEGT on signups and admin relating to a Certificate III in Retail program, and facilitating the program to be delivered to most team members across the organisation
- Traineeship Program - Administration and reporting on traineeship progression and renumeration.
Administration Team Member
Team Van Diemen (Domino's)
Tasmania & South Australia
01.2019 - 01.2023
- Providing administrative assistance and support to the general business
- Developed and updated spreadsheets and databases to track, analyse, and report on operational results (focus on training)
- Facilitated employee onboarding by completing necessary paperwork efficiently
- Managed administrative and hands-on sides of event planning, booking and execution (travel to ANZ Rally, and internal TVD events)
- Attending operational handovers throughout expansion process into South Australia, and supporting the existing team throughout the onboarding process
Store Manager
Team Van Diemen (Domino's)
Kingston, TAS
01.2020 - 01.2021
Assistant Manager
Team Van Diemen (Domino's)
Tasmania
01.2019 - 01.2020
Shift Runner
Team Van Diemen (Domino's)
01.2016 - 01.2019
Instore Team Member
Team Van Diemen (Domino's)
Bridgewater, TAS
09.2015 - 01.2016
Education
Bachelor of Laws -
Swinburne University of Technology
Melbourne, VIC (Online Delivery)2027
Certificate IV in Leadership And Management -
Global Net Academy
Hobart, TAS01.2022
Skills
- Passionate about and well-versed in the Domino's business
- Strong communication and Interpersonal skills, including strong empathy and emotional intelligence
- Strong Operations knowledge and experience
- Experienced and skilled in Recruitment, Training & Development
- Proficient in fin
- Extensive on-the-ground experience within the DPE Franchise network
- Strong problem-solving and critical thinking skills
References
- Craig Ryan, Group General Counsel (DPE), craig.ryan@dominos.com.au, 0404 030 876
- Bek Hebden, Market Manager (DPE), bek.hebden@dominos.com.au, 0478 651 254
- Benjamin French, Franchisee (Domino’s Victoria), benfrench.lcp@gmail.com, 0421 188 421
Timeline
Paralegal
Domino's Pizza Enterprises Limited
09.2023 - Current
Store Manager
BWS (Endeavour Group)
07.2023 - 09.2023
Regional Manager
Team Van Diemen (Domino's)
10.2022 - 05.2023
Store Manager
Team Van Diemen (Domino's)
01.2020 - 01.2021
Hiring, Training & Traineeships Manager
Team Van Diemen (Domino's)
01.2019 - 05.2023
Administration Team Member
Team Van Diemen (Domino's)
01.2019 - 01.2023
Assistant Manager
Team Van Diemen (Domino's)
01.2019 - 01.2020
Shift Runner
Team Van Diemen (Domino's)
01.2016 - 01.2019
Instore Team Member
Team Van Diemen (Domino's)
09.2015 - 01.2016
Bachelor of Laws -
Swinburne University of Technology
Certificate IV in Leadership And Management -
Global Net Academy