Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Golam Mohammad Arafah

Salisbury,SA

Summary

Driven to excel, I leveraged customer relationship building and sales expertise at Saudia Trading Corporation to significantly enhance client satisfaction and expand the customer base. My role as a tutor and volunteer honed my interpersonal communication, fostering a supportive environment and improving student performance. Achievements include a notable increase in sales revenue through strategic account targeting.

Overview

2
2
years of professional experience

Work History

Sales Representative

Saudia Trading Corporation
01.2024 - 05.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Volunteer

SHESC Physics Club
01.2023 - 12.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

After-school Tutor

Private Tution
08.2022 - 12.2023
  • Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided homework assistance using specific curriculum and materials.

Education

Bachelor of Science - Computer Science

University of Adelaide
Adelaide, SA
05.2027

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Sales expertise
  • Sales Presentations

Languages

Bengali
Native or Bilingual
Hindi
Professional Working
Urdu
Limited Working
English
Full Professional

Timeline

Sales Representative

Saudia Trading Corporation
01.2024 - 05.2024

Volunteer

SHESC Physics Club
01.2023 - 12.2023

After-school Tutor

Private Tution
08.2022 - 12.2023

Bachelor of Science - Computer Science

University of Adelaide

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Golam Mohammad Arafah