Summary
Overview
Work History
Skills
Timeline
Generic

Goldie Hendriks

Beaufort River,WA

Summary

Highly motivated professional with over 40 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

4
4
years of professional experience

Work History

Cafeteria Manager/Owner

self employed
Beaufort River, WA
05.2020 - 05.2024
  • Managed daily operations of cafeteria, including customer service, food preparation and inventory management.
  • Developed and implemented policies to ensure cost-effective operation of cafeteria.
  • Ordered necessary supplies for the efficient operation of the cafeteria.
  • Established menus and monitored quality of food served in cafeteria.
  • Inspected facilities regularly to maintain cleanliness, sanitation and orderliness in the cafeteria.
  • Organized special events such as lunchtime buffets or holiday meals for customers.
  • Maintained accurate records of sales transactions, inventory levels.
  • Resolved customer complaints promptly to maintain a positive relationship with patrons.
  • Ensured compliance with health codes and regulations in the cafeteria kitchen.
  • Analyzed reports regarding sales volume, profitability and other metrics to make informed decisions about changes or improvements needed within the cafeteria.
  • Conducted regular inspections of equipment to ensure proper functioning; performed minor repairs when necessary.
  • Implemented marketing strategies that increased visibility of the café's offerings among local customers.
  • Worked closely with vendors.
  • Provided feedback on menu items based on customer surveys; recommended changes accordingly.
  • Ordered food and supplies after planning month's upcoming menu, stocking needed items ahead of time.
  • Executed quality checks of food service equipment and appliances, verified proper working condition and scheduled preventive maintenance and repairs without service disruptions.
  • Maintained presentation and cleanliness of prepared foods display cases and delivered spotlessly clean work environment by following company safety and sanitation procedures.
  • Oversaw food preparation, verifying procedural compliance with company guidelines.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Reviewed invoices from suppliers against purchase orders placed; identified discrepancies as needed.
  • Monitored cash registers at end of shift to ensure accuracy in accounting for all sales transactions..
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.

Skills

  • Budget Administration
  • Administrative Oversight
  • Marketing tactics
  • Regulatory Compliance
  • Business Management
  • Business Development
  • Quality Management Systems
  • Client Service
  • Cost Reduction
  • Small business operations
  • Food and supplies ordering
  • Sanitation Standards
  • Relationship Building
  • Health and safety procedures
  • Menu pricing
  • Food handling
  • Menu Planning
  • Portion Control
  • Allergy awareness
  • Profit and loss analysis
  • Customer Relations
  • Verbal and written communication
  • Cash flow optimization

Timeline

Cafeteria Manager/Owner

self employed
05.2020 - 05.2024

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Goldie Hendriks