Gonzalo Forner Gauchia
Gold Coast,QLD
Summary
Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cleaning Crew Member
Hotel Mindoro
09.2023 - 12.2023
- Reduced complaints from clients by addressing their specific cleaning requests and preferences.
- Improved overall team productivity with proper time management and prioritization of tasks.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
Cleaning Crew Member
Hotel Luz
05.2022 - 09.2023
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
- Reduced complaints from clients by addressing their specific cleaning requests and preferences.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
Receptionist
Hotel NH Valencia Center
03.2022 - 01.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Ph.D. - Chemistry
University Jaume I
Castellon, Spain09.2021
Skills
- Safety Compliance
- Restroom Servicing
- Supply Restocking
- Steam Cleaning
- Laundry services
- Problem-solving abilities
- Efficient cleaning techniques
- Flexible scheduling
Certification
Driver License
IELTS (6,5)
Languages
Spanish
Native or Bilingual
English
Full Professional
Affiliations
- Diving
- Surfing
- Nature
Timeline
Cleaning Crew Member
Hotel Mindoro
09.2023 - 12.2023
Cleaning Crew Member
Hotel Luz
05.2022 - 09.2023
Receptionist
Hotel NH Valencia Center
03.2022 - 01.2023
Ph.D. - Chemistry
University Jaume I
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