Gopal Khadka
Goodwood,TAS
Summary
I’m talented, enthusiastic and competent individual who has experience on customer Service. Having a ‘can do’ attitude and always smiling face, I am physically fit and able to perform demanding duties. Now looking for a new and challenging position, one which will make me use of existing skills and experience and also further my personal and professional development.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Kitchen Supervisor
Boss Burger Co
Tasmania
09.2022 - Current
- Implemented standardized portion control practices for consistency across all dishes served at the establishment.
- Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
- Upheld strict adherence to allergen safety procedures, ensuring cross-contamination prevention measures were followed diligently during preparation processes.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
Shift Manager
Mcdonald’s
Hobart
08.2019 - 10.2023
- Providing excellent customer service
- Responsible for receiving customer complaints and solving at priority basis
- Performing WHS duties to ensure all employees and customer are safe within the restaurant
- Performing health and safety procedures to ensure all sanitation are done accordingly during pandemic
- Performing opening and closing the day operation and perform inventory management.
Shift Supervisor
McDonald's Australia
Mascot
09.2014 - 05.2019
- Provide excellent customer service in busy period- on average 100 customers per shift
- Responsible for accurate cash handling/ depositing
- Demonstrate commitment and enthusiasm that helps to meet the high-performance standards
- Utilize attention to details through ensuring the restaurant is clean and meets OHS standards
- Support managers in training new crews.
Education
Cert III In Individual Support -
All Training Colleges Australia
05.2024
Diploma of Hospitality Management - undefined
Frontier Education Pty Ltd
Hobart, TAS 05.2019 - 6 2020
Professional year - undefined
Performance education
08.2015 - 9 2016
Graduate diploma in business administration - undefined
Holmes institute
07.2013 - 12 2014
Bachelor of Accounting - undefined
University of Ballarat (IIBIT)
07.2011 - 12 2012
Skills
Directed activities of team of skilled kitchen workers preparing and serving meals
Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food Train, discipline and motivate team members to new levels of excellence Proven history of innovative dishes, effective leadership and maximized productivity
Monitored food preparation, production, and plating for quality control
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste
Certification
First Aid
Attributes
- Communication skills
- Developed communication skills, both written and spoken while studying my bachelor degree and also gained Experience in writing reports, emails and communicating face-to-face
- Proficient leadership skills development through working as shift supervisor at McDonald’s
- Time Management and Organizational Skills
- Worked effectively within deadlines through prioritizing tasks during my shift management course.
- Organize daily tasks by creating a well-designed schedule using Outlook
- Ability to work as a team
- Ability to apply myself with enthusiasm and offer encouragement in team situations
- Strong interpersonal skills and experience of working with people from diverse backgrounds
- A high achiever, received credit average at University of Ballarat
Timeline
Kitchen Supervisor
Boss Burger Co
09.2022 - Current
Shift Manager
Mcdonald’s
08.2019 - 10.2023
Diploma of Hospitality Management - undefined
Frontier Education Pty Ltd
05.2019 - 6 2020
Professional year - undefined
Performance education
08.2015 - 9 2016
Shift Supervisor
McDonald's Australia
09.2014 - 05.2019
Graduate diploma in business administration - undefined
Holmes institute
07.2013 - 12 2014
Bachelor of Accounting - undefined
University of Ballarat (IIBIT)
07.2011 - 12 2012
Cert III In Individual Support -
All Training Colleges Australia
Similar Profiles
Mia EganMia Egan
Front of House Employee at Boss Burger CoFront of House Employee at Boss Burger Co
Caitlin NunanCaitlin Nunan
FOH Team Member at Boss Burger CoFOH Team Member at Boss Burger Co
Arno De WinneArno De Winne
Kitchen Supervisor at Boss BurgerKitchen Supervisor at Boss Burger