Gopal Tyagi
Sydney
Summary
Encouraging and analytical problem-solver with a unique talent for team building, leadership, and motivation. Excellent customer relations aptitude and relationship-building skills to establish strong connections with clients. Utilize independent decision-making skills and sound judgment to consistently make positive contributions to company success. Dedicated to applying training, monitoring abilities, and morale-building skills to enhance employee engagement and boost overall performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Online Picker
Woolworths
10.2020 - Current
- Managed product availability, offering suitable substitutes for out-of-stock items, resulting in a 15% decrease in customer complaints related to stock unavailability.
- Picked high-quality products, organized orders, and consistently achieved a 98% on time dispatch rate, ensuring customer satisfaction and timely delivery.
- Led cross-departmental communication and collaboration, pivotal in supporting 2 or more departments to ensure seamless store operations during peak demand periods.
- Greeted customers and directed to requested products.
- Fostered positive relationships with peers through teamwork initiatives, leading to increased morale among Picker staff.
Assistant Store Manager
EzyMart
01.2021 - 12.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Assisted in recruiting, hiring and training of team members.
Education
Bachelor of Engineering - School of Engineering
Macquarie University
Sydney, NSW07-2023
Skills
- Strong Interpersonal and Communication Skills
- Event Planning and Problem-Solving
- Organisational and Time Management Skills
- Customer relationship management (CRM)
- Adaptability and Flexibility
- Documentation and RecordKeeping
Accomplishments
- Led a team of 5 in developing a full-stack web app for small business inventory management. Delivered 2 weeks early with 95% test coverage and implemented CI/CD using GitHub Actions. Received distinction for project quality.
Certification
- C/C++, Python, Java
- Microsoft Office Suite( Word,Excel, PowerPoint) and other software office tools.
- Tableau
- Introduction to Cyber Security
Timeline
Assistant Store Manager
EzyMart
01.2021 - 12.2022
Online Picker
Woolworths
10.2020 - Current
Bachelor of Engineering - School of Engineering
Macquarie University
Similar Profiles
Thandiwe Constrence SandawanaThandiwe Constrence Sandawana
Till Operator at WoolworthsTill Operator at Woolworths
MARCUS BROWNMARCUS BROWN
Night Shift Filler/Supervisor at WoolworthsNight Shift Filler/Supervisor at Woolworths
Tomin P JosephTomin P Joseph
Nightfill Team Member at WoolworthsNightfill Team Member at Woolworths
Huy DinhHuy Dinh
Replenishment Team Member at WoolworthsReplenishment Team Member at Woolworths
Natalie SciaraNatalie Sciara
Level 3 Sales Assistant at Kikki.KLevel 3 Sales Assistant at Kikki.K