Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gopika Chelakkara

Summary

Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Hoping to broaden my horizons in human resources and recruitment.

Overview

5
5
years of professional experience

Work History

Hospitality Worker

Willetton Senior High School
02.2018 - 11.2018
  • I worked as a hospitality worker and filled more than 40 hours of my work
  • I had responsibilities such as washing dishes, cooking food, serving customers and managing the kitchen

Business Administration Officer

Altrad Services
02.2019 - 10.2019
  • I worked at Altrad Services for around 7 months as a business administration officer for over 110 hours, as part of my Certificate 4 in Business
  • My duties included: stocking the kitchen, using Word, Excel and Powerpoint, collecting mail, ordering stationery, making expense sheets, taking stocktake, greeting clients at the door and helping around the office to make it a safe space.
  • Skilled at working independently and collaboratively in a team environment.

Sales Consultant

On Up Group
07.2020 - 10.2020
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Bartender

Perth Racing
11.2020 - 12.2020
  • Served high customer volumes during special events, nights, and weekends.

Bar Attendant

Crown Perth
11.2020 - 03.2021


  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.

Waitress/ Cashier

Indian Village
01.2021 - 05.2021
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Housekeeper

Esplanade By Rydges
02.2021 - 05.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Bar Attendant

Aloft Hotel
08.2021 - 11.2021
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.

Office Administrator

Altrad
11.2021 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Education

High School Diploma -

Willetton Senior High School
Willetton, WA
11.2019

Certificate IV in Business - undefined

Fremantle Education Centre
2019

BBA - Human Resources Management

Edith Cowan University
Perth, WA
11.2026

Skills

  • Inbound Phone Call Handling
  • Office Management
  • Managing Office Supply Inventory
  • Customer Relationship Management
  • Time Management
  • Sorting and Labelling
  • Planning Events
  • Financial Records and Processing
  • Travel Coordination
  • Mail Routing
  • Recordkeeping and File Management
  • Microsoft Office
  • Calendar Management
  • Office Reception
  • Call Transfers
  • Advanced Excel Spreadsheet Functions
  • Personnel Engagement
  • Correspondence and Office Documents

Languages

Malayalam
Native or Bilingual
Hindi
Professional Working
Tamil
Limited Working
English
Native or Bilingual

Timeline

Office Administrator

Altrad
11.2021 - Current

Bar Attendant

Aloft Hotel
08.2021 - 11.2021

Housekeeper

Esplanade By Rydges
02.2021 - 05.2021

Waitress/ Cashier

Indian Village
01.2021 - 05.2021

Bartender

Perth Racing
11.2020 - 12.2020

Bar Attendant

Crown Perth
11.2020 - 03.2021

Sales Consultant

On Up Group
07.2020 - 10.2020

Business Administration Officer

Altrad Services
02.2019 - 10.2019

Hospitality Worker

Willetton Senior High School
02.2018 - 11.2018

High School Diploma -

Willetton Senior High School

Certificate IV in Business - undefined

Fremantle Education Centre

BBA - Human Resources Management

Edith Cowan University

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Gopika Chelakkara