Gopi Krishna Puragundla
Townsville,QLD
Summary
Outgoing post-graduate student pursuing MBA looking for flexible part-time employment leads to full time opportunity. Enthusiastic in client and customer services seeking to leverage experience in promoting company in a positive way by developing passion for devising promotional and informational messages to build the brand.
Overview
11
11
years of professional experience
Work History
Student Ambassador & Conversion Officer
James Cook Univeristy
Townsville, QLD
03.2023 - Current
- Supported new students by providing directional information and participating in orientation.
- Conducted campus tours to showcase programs and support services.
- Represented college at career fairs, school visits and other informational programs to increase enrollment.
- Attended or conducted information sessions and application workshops to assist students with course registrations.
- Promoted college enrollment throughout local schools and community within context of student success initiatives.
- Maintained professionality and efficiency while working closely with leadership.
- Developed public relations strategies to influence public opinion or promote ideas, products or services.
- Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
Night Shift Filler
Woolworths
Townsville, QLD
05.2022 - 01.2023
- Packed and unpacked items, checking breakables before stocking on shelves.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Read orders to verify attributes and quantities of merchandise.
- Stamped price tags on merchandise, referring to official price lists.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
Console Operator
Pearl Energy
Townsville, QLD
05.2022 - 01.2023
- Completed frequent checks on user logins, file permissions and other data issues.
- Produced accurate and detailed daily reports for processing and measuring progress.
- Supervised and trained 05 computer operator trainees, both onsite and remotely via internet and intranet, promoting full staffing with trained and knowledgeable employees.
- Identified opportunities to reduce risks and decrease costs of services provided.
- Serving customers with POS and clearing issues related to smooth payment services and shopping experience within the facility.
Franchise Owner
Study Metro
Tirupati, AP
12.2020 - 01.2022
- Handled day-to-day business issues expertly to maintain efficient, successful operations.
- Boosted business with successful marketing strategies and customer appreciation events.
- Maintained accurate accounts detailing revenue, expenses and payments to corporate office.
- Built new business under SM brand, hiring employees and coordinating site preparations.
- Ran efficient, profitable operations with consistent achievement of at least 70% of forecasted quota.
- Kept up-to-date on regulatory changes affecting business operations.
- Interviewed, trained and supervised employees.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Student Recruitment Officer
Global Opportunities Pvt Ltd
Bangalore, Karnataka
08.2020 - 11.2020
- Answered inquiries for students regarding financial aid and student account issues.
- Established and administered comprehensive student recruitments programs to meet organizational objectives.
- Planned advertising campaigns for online, print and other mediums.
- Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
Australia Counselor
IDP - India
Bangalore, Karnataka
01.2019 - 07.2020
- Follow up with potential leads and ensure the best services are offered to them in their study abroad endeavour.
- Assessing student goals, preferences and objectives, and evaluating student profiles accurately using the appropriate internal tools as per the clients relations team bounds.
- Conducting detailed profile assessments of the students and guiding them in short-listing the universities.
- Facilitating the interaction between students and universities to accomplish their higher education dreams.
- Understand and keep abreast with updated information on higher education, career opportunities and industry dynamics to drive the best options for students
- Able to guide and work/lodge on university and VISA applications including feedback on all relevant documentation.
- Expert in the end-to-end process of Australian admissions and visa processing.
- Dealt with hundreds of clients and succeeded in converting them to trusted customers.
Australia PR Consultant
MM Visa aid consultancy pvt ltd
Bangalore, Karnataka
08.2017 - 01.2019
- Assisted in developing and implementing different workflows and communication processes.
- Prepared accurate and concise reports, conveying progress, issues and solutions.
- Identified risks and assessed potential impact, consulting with clients to prepare mitigation plan.
- Created statistical models to evaluate impact of different marketing strategies.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Electrical Testing Engineer
Schneider Electric IT Business Solutions Pvt Ltd
Bangalore, Karnataka
10.2015 - 07.2017
- Performed thorough inspections, tests and diagnostic procedures to assess problems.
- Performed detailed inspections and standardized tests on product samples to assess compliance with tolerances.
- Inspected, diagnosed and troubleshot crossing electronic equipment, devices and structures and determined appropriate repairs for remediation.
- Conducted tests on electrical systems and equipment and reported results.
- Calibrated and updated electrical systems to improve performance.
- Trained and guided new employees according to company standards and procedures.
Electrical Design and Testing Engineer
Green Secure Energy Pvt Ltd
Bangalore, Karnataka
06.2012 - 09.2015
- Initiated updated drawing package to increase manufacturing productivity.
- Reviewed customer feedback to brainstorm ways to improve processes and products.
- Prepared cost estimates for customers according to services rendered.
- Tracked company inventories, reported equipment damages and ordered new items to prevent shortages.
- Collaborated with mechanical engineers to resolve product development and maintenance issues.
- Managed resources, created project schedules and maintained department budgets.
- Calculated costs of equipment purchases and operations and assisted with department budget planning.
- Reviewed design specifications for newly engineered components and processes.
- Used design software to produce electrical system schematics and diagrams.
- Discussed engineering projects and products with both clients and other engineers.
- Met with customers to identify electrical needs and recommended appropriate services and equipment.
Education
MBA - Project Management
James Cook University
Townsville, QLD11.2023
B.Tech - Electrical Engineering
Sri Venkateswara University
Tirupati05.2012
Skills
- Relationship management
- Student mentoring
- Technical assistance
- Registration support
- Research proficiency
- Team development
- Strategy development
- Friendly, positive attitude
- Problem resolution
- Teambuilding
- Flexible schedule
- Critical thinking
- Analytical
Timeline
Student Ambassador & Conversion Officer
James Cook Univeristy
03.2023 - Current
Night Shift Filler
Woolworths
05.2022 - 01.2023
Console Operator
Pearl Energy
05.2022 - 01.2023
Franchise Owner
Study Metro
12.2020 - 01.2022
Student Recruitment Officer
Global Opportunities Pvt Ltd
08.2020 - 11.2020
Australia Counselor
IDP - India
01.2019 - 07.2020
Australia PR Consultant
MM Visa aid consultancy pvt ltd
08.2017 - 01.2019
Electrical Testing Engineer
Schneider Electric IT Business Solutions Pvt Ltd
10.2015 - 07.2017
Electrical Design and Testing Engineer
Green Secure Energy Pvt Ltd
06.2012 - 09.2015
MBA - Project Management
James Cook University
B.Tech - Electrical Engineering
Sri Venkateswara University
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