GORDON GREGORY
Perth
Summary
Currently base in Perth WA and have a 189 permanent residency Visa. Skilled multitasker with a superior work ethic and strong teamwork, problem-solving, and organizational skills. Thrives in a collaborative environment and is always willing to take on any task to support the team. Known for reliability and dedication, approaches work with a hardworking and resourceful mindset. Actively seeking a full-time position that provides professional challenges to utilize strong interpersonal skills, excellent time management, and problem-solving abilities.
Overview
26
26
years of professional experience
Work History
Business Development
Bearings2000
09.2022 - 12.2024
- Developed strong relationships with key stakeholders, enhancing partnerships and collaboration opportunities.
- Contributed to the development of strategic business plans aimed at expanding market share.
- Conducted market research, identifying new business opportunities and potential clients.
- Implemented efficient CRM systems, streamlining prospect tracking and follow-up processes.
- Provided excellent customer service by promptly addressing inquiries from existing clients or potential customers on various channels such as phone calls or emails.
- Supported the negotiation process with potential partners, facilitating mutually beneficial agreements.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Researched and evaluated potential new markets and products.
- Managed Internal Sales staff to ensure quotations were accurate and submitted on time.
External Sales Representative
BMG
07.2016 - 08.2022
- Travel within sales territory to meet prospects and customers
- Conduct calls/face-to-face meetings with customers daily
- Build/maintain relationships with new/repeat customers
- Maintain records of all sales leads/customer accounts
- Educate customers on how products/services can benefit them financially/professionally
- Sell the company's products/services to customers within your given territory
- Monitor the company's industry competitors/new products/market conditions
- Work closely with marketing department to help build the brand
Branch Manager
SKF/Bearing Services
01.2008 - 06.2016
- Organising/executing training programs for branch personnel
- Evaluating employee performance/providing feedback/coaching
- Recognising employee achievements/encouraging excellence in the work environment
- Developing/implementing sales plans
- Conducting regular sales/operations meetings
- Briefing employees on current sales goals/promotions/other relevant information
- Organising marketing activities/events for the branch
- Increasing brand awareness for the company within the community
- Interacting with customers on a regular basis to ensure satisfaction/gain useful feedback
- Resolving customer problems
- Complying with all applicable laws/regulations
- Assessing market conditions/identifying opportunities
- Drafting forecasts/business plans
- Managing budgets/allocating branch funds/defining financial objectives
- Coordinating with other branches to share knowledge/plan promotional activities/achieve goals
- Adhering to high ethical/professional standards
Branch Manager
Silverton Radiators
10.2002 - 12.2007
- Organising/executing training programs for branch personnel
- Evaluating employee performance/providing feedback/coaching
- Recognising employee achievements/encouraging excellence in the work environment
- Developing/implementing sales plans
- Conducting regular sales/operations meetings
- Briefing employees on current sales goals/promotions/other relevant information
- Organising marketing activities/events for the branch
- Increasing brand awareness for the company within the community
- Interacting with customers on a regular basis to ensure satisfaction/gain useful feedback
- Resolving customer problems
- Complying with all applicable laws/regulations
- Assessing market conditions/identifying opportunities
- Drafting forecasts/business plans
- Managing budgets/allocating branch funds/defining financial objectives
- Coordinating with other branches to share knowledge/plan promotional activities/achieve goals
- Adhering to high ethical/professional standards
Junior Manager
Spur/Panarotti's
01.2000 - 09.2002
- Accomplishes department objectives by managing staff/planning/evaluating department activities
- Maintains staff by recruiting/selecting/orienting/training employees
- Ensures a safe/secure/legal work environment
- Develops personal growth opportunities
- Accomplishes staff results by communicating job expectations/planning/monitoring/ appraising job results
- Coaches/counsels/disciplines employees
- Develops/coordinates/enforces systems/policies/procedures/productivity standards
- Establishes strategic goals by gathering pertinent business/financial/service/operations information
- Defines objectives/identifies/evaluates trends/options/chooses a course of action/evaluates outcomes
- Accomplishes financial objectives by forecasting requirements/preparing an annual budget/ scheduling expenditures/analyzing variances/initiating corrective actions
- Maintains quality service by enforcing quality/customer service standards/analyzing/ resolving quality/customer service problems/recommending system improvements
- Contributes to team effort by accomplishing related results
Construction Worker
Duffy's Construction
08.1998 - 12.1999
- Preparing construction sites/materials/tools
- Loading/unloading of materials/tools/equipment
- Removing debris/garbage/dangerous materials from sites
- Assembling/breaking down barricades/temporary structures/scaffolding
- Assisting contractors, e.g., electricians/painters
- Assisting with transport/operation of heavy machinery/equipment
- Regulating traffic/erecting traffic signs
- Following all health and safety regulations
- Digging holes/tunnels/shafts
- Mixing/pouring/leveling concrete
Education
Basic Pneumatics -
FESTO
06.2018
Code of Conduct for SKF Distributors -
SKF Distributor College
08.2014
OHASA Responsibilities for Management and Representatives -
Brox
08.2014
Profitable Distribution -
SKF Distributor College
08.2014
Bearing basic -
SKF Distributor College
07.2013
CARB toroidal Roller Bearing -
SKF Distributor College
07.2013
How a ball bearing is made -
SKF Distributor College
07.2013
SKF Speedi-sleeve -
SKF Distributor College
07.2013
Bearing Maintenance and Technology Course -
SKF South Africa (Pty) Ltd
04.2011
Angular contact ball bearing -
SKF Distributor College
01.2010
Maintenance Products -
SKF
02.2009
Cylindrical Roller Bearing -
SKF Distributor College
01.2008
Deep Grove Ball Bearings -
SKF Distributor College
01.2008
Self-aligning Ball Bearings -
SKF Distributor College
01.2008
Skills
- Customer Engagement
- Data Collection
- Product marketing
- Sales Techniques
- Operations Support
- Client Relationship Management
Personalattributes
- Flexibility And Adaptability
- Communication Skills
- Teamwork/Independent
- Strong Work Ethic
- Computer Skills
- Trustworthy
- Responsible
- Disciplined
- Decision Making
- Goal Driven
- Deadline Driven
- Attention to Detail
- Accuracy
- Leadership
Education
Standard 10, Empangeni High School, 12/1997
Keyskillsattributes
- Sales Representative
- Compiling arrangements of planned customer organizations utilizing registries/different sources
- Acquiring/refreshing information on bosses/'contenders' great/administrations/economic situations
- Visiting standard/imminent customer organizations to build up/follow up on selling openings
- Assessing clients' requirements/suggesting/clarifying products/administrations to them
- Monitoring clients' evolving needs/rival action/announcing these advancements to deals the executives
- Quoting/arranging costs/credit terms/finishing contracts/recording orders
- Arranging conveyance of merchandise/establishment of hardware/arrangement of administrations
- Reporting to deals the executives on deals made/the attractiveness of products/administrations
- Following up with customers to guarantee fulfillment with merchandise/administrations bought/settling any issues emerging
- Preparing marketing numbers/keeping up/submitting records of costs of doing business caused
Personal Information
- Nationality: South African
- Marital Status: Married
References
Available on request
Fishing, Camping and outdoor activities
I enjoy spending my time outdoors with friends and family and try to live a healthy and active lifestyle.
Timeline
Business Development
Bearings2000
09.2022 - 12.2024
External Sales Representative
BMG
07.2016 - 08.2022
Branch Manager
SKF/Bearing Services
01.2008 - 06.2016
Branch Manager
Silverton Radiators
10.2002 - 12.2007
Junior Manager
Spur/Panarotti's
01.2000 - 09.2002
Construction Worker
Duffy's Construction
08.1998 - 12.1999
Code of Conduct for SKF Distributors -
SKF Distributor College
OHASA Responsibilities for Management and Representatives -
Brox
Profitable Distribution -
SKF Distributor College
Bearing basic -
SKF Distributor College
CARB toroidal Roller Bearing -
SKF Distributor College
How a ball bearing is made -
SKF Distributor College
SKF Speedi-sleeve -
SKF Distributor College
Bearing Maintenance and Technology Course -
SKF South Africa (Pty) Ltd
Angular contact ball bearing -
SKF Distributor College
Maintenance Products -
SKF
Cylindrical Roller Bearing -
SKF Distributor College
Deep Grove Ball Bearings -
SKF Distributor College
Self-aligning Ball Bearings -
SKF Distributor College
Basic Pneumatics -
FESTO
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