With over fifteen years of experience in the mining industry twelve of them being with Fortescue. I am a highly motivated individual who upholds a high level in all aspects of my work, with a particular focus on detail and with keeping in mind a scheduled time frame. Through this experience and exposure, developing a comprehensive and sensible approach to adhering to safety, whilst also instilling the value of safety within teams I have led. I have taken a leadership position in all roles since completing my apprenticeship either officially as Team leader/Supervisor or simply by mentoring younger and less experienced workmates. I take pride in my work and satisfaction from sharing my knowledge to build up those around me to make a safer more efficient workplace. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 15 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.