Summary
Work History
Education
Skills
Accomplishments
Basketball
Languages
Timeline
Generic

Gordon Seng

Perth,WA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Cashier

Hong Kong BBQ
09.2023 - 12.2023
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Investigated and resolved accounting, service and delivery concerns.
  • Answered constant flow of customer calls with minimal wait times.

Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Education

No Degree - Engineering (Pre-Engineering)

Sevenoaks Senior College
Cannington, WA

Skills

  • Following scripts
  • Complaint Handling
  • Information Security
  • Coordination
  • Data Management
  • Conflict Resolution

Accomplishments

  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.

Basketball

Basketball is more than just a hobby for me; it is a passion that gives me joy and fulfillment in my spare time. The rhythm of the game, the sense of unity among teammates, and the shear excitement of competition all have a genuinely exciting quality.

Languages

English
Professional Working
Chinese (Cantonese)
Limited Working

Timeline

Cashier

Hong Kong BBQ
09.2023 - 12.2023

No Degree - Engineering (Pre-Engineering)

Sevenoaks Senior College
Gordon Seng