Gosia Chakarovski
Panania,Australia
Summary
I’m a highly accomplished bar and secretary manager with over 15 years of progressive experience, including 8 years in executive club leadership overseeing complex, multi-faceted operations. Proven strategic impact, notably achieving a 90% revenue increase and 120% membership growth following strategic recovery initiatives. Expertly combine operational bar management and staff leadership (up to 10 staff members) with critical financial management, full administrative oversight, and comprehensive regulatory compliance (NSW Liquor Act, RCG/Gaming, Advanced Responsible Conduct of Gambling, Board Governance). Adept at high-level stakeholder management, including council relations, and managing major internal and external refurbishment projects. Highly-organized Secretary Manager with background in overseeing administrative operations. Experience includes managing front office functions, coordinating meetings, and ensuring efficient workflow. Strengths lie in multi-tasking ability, time management skills, and high level of discretion. Past roles demonstrate significant contribution to team efficiency and seamless business operations.
Overview
11
11
years of professional experience
Work History
Secretary Manager & Bar Manager
Moorefield Bowling and Sports Club
01.2017 - Current
- Drove significant post-lockdown recovery and growth, resulting in an increase in total club revenue by approximately 90% through strategic initiatives like introducing outdoor entertainment and community engagement programs.
- Spearheaded a major growth campaign resulting in an increase in club membership by approximately 120% since the COVID-19 lockdown.
- Successfully managed and delivered a full refurbishment of the club (internal and external).
- Crucially managed council relations for the refurbishment project, ensuring seamless compliance with all council and legislative requirements, given the club's lease agreement with the council property owner.
- Financial Management: Oversee and manage the club's financial health, including budget monitoring, cost control, and financial reporting.
- Membership Administration: Manage comprehensive membership administration, including all renewals, sign-ups, card systems, and accurate record-keeping.
- Prepare and lodge all necessary high-level documentation, including insurance renewals, regulatory reports, audits, and operating licenses.
- Maintain all critical contracts with suppliers, service providers, and regulatory bodies to ensure continuity of service and compliance.
- Lead and mentor a team of up to 10 staff members, responsible for hiring, training, scheduling, and performance management.
- Implement and manage rigorous stock control systems to minimize wastage and improve profit margins.
- Maintain and strictly enforce all legislative requirements in accordance with the NSW Liquor Act.
- Manage and ensure compliance for all gambling facilities (TAB, Keno, and Poker Machines).
- Handle full financial administrative duties, including accounts payable/receivable and processing payroll for all club staff.
Bar Manager
Tempe Hotel
Tempe, NSW
01.2015 - 01.2017
- Managed all operational aspects of a [e.g., high-volume pub/cocktail bar], focusing on efficient service delivery and exceptional customer experience.
- Key duties included team supervision, cash handling, inventory management, and developing seasonal beverage menus.
Skills
- Management and leadership
- Financial administration
- Compliance and technical expertise
- Secretarial management
- Financial reporting
- NSW liquor act expertise
- Staff training and mentoring
- Accounts payable and payroll
- Gaming compliance (RCG)
- Supplier relationship management
- Stock control
- Regulatory documentation
- Project management
- Budgeting and cost control
- POS systems management
Qualifications And Certifications
- Responsible Service of Alcohol (RSA) Certificate (NSW)
- Responsible Conduct of Gambling (RCG) Certificate (NSW)
- Advanced Responsible Conduct of Gambling (ARCG) Certificate (NSW)
- National Police Check
- Liquor Licence
- Completed Board Governance, the Company Secretary and the General Manager Course
Timeline
Secretary Manager & Bar Manager
Moorefield Bowling and Sports Club
01.2017 - Current
Bar Manager
Tempe Hotel
01.2015 - 01.2017