Mandeep Singh Sidhu
Parkwood,WA
Summary
Compassionate and driven professional with strong background in providing assistance to individuals and communities in need. Possesses strong problem-solving and interpersonal skills and commitment to providing exceptional customer service. Stays calm under pressure and responds quickly and effectively to emergency situations.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Community Support Worker (IS)
Uniting WA
02.2023 - Current
- Key Roles:
- Supported 4 Clients all female and male adults with their daily activities, such as running their homes, and running errands.
- Integrated residents into community by organizing days and leisure activities Such as shopping, Medical and other appointments, church, and festivals.
- Draughted lifestyle plans and routines for adults with disability
- Medication administration following written instructions.
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Assisted in implementation of community support services in alignment with needs.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
Disability Support Worker
Carers plus
03.2021 - 02.2023
- Assisted more than 8 clients everyday with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Collaborated with other professionals to plan and coordinate care for clients.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Participated in professional development and training opportunities to enhance clinical skills.
- Drove clients safely to social activities and appointments.
- Adhered to company requirements for patient interactions and care standards.
Customer Service and Loss Prevention Officer
Southern Cross Protection
01.2019 - 06.2021
- Conducted daily store walk-throughs to identify potential security risks.
- Observed video surveillance systems for prompt emergency response.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Completed incident reports and activity logs for accurate, current records.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Managed around 250 to 300 Clients every day.
Patrol Officer
Perth Security Services
04.2018 - 01.2019
- Patrolled more than 60 designated areas in patrol vehicle and on foot to identify security and safety issues.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Oversaw security for businesses by monitoring grounds and identifying suspicious activity.
- .Assessed and managed potential risks and hazardous situations
Registered nurse
Domeli hospital
01.2017 - 02.2018
- Maintained patient confidence by keeping test information confidential.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Organized and managed care of patients undergoing various therapies and procedures.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Managed 15 to 20 patients everyday.
Registered nurse
Mittal hospital
01.2016 - 01.2017
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge of around 5 to 10 patients.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
Education
Certificate II in Security Operations -
Perth Security Services
Perth, WA2018
Bachelor Of Nursing - Nursing
Gian Sagar College Of Nursing
India10.2015
Skills
- Household Management
- Household Tasks
- Supporting Daily Living Needs
- Scheduling Medical Appointments
- Mobility Support
- Individual Support
- Emotional Support
- Transporting Residents
- Grocery Shopping
- Medication Administration
- Specimen Collection
- Community Integration
- Safety Protocols
- Recreational Activities
- Intervention Strategies
- Therapeutic Exercise
- Community Service Programs
- Daily Logs
- Data Collection
- Documentation
- Liaison with stakeholders
- Autism Awareness
Certification
- First Aid Certificate
- BLS (Basic Life Support)
- CPR (for adults and children)
- WWC (working with children check)
- Manual handling
- NDIS screening
- NDIS Module
- NDIS Quality and Safeguarding learning path)
- Medication Support
- Diabetes & BGL Training
- Dementia care
- Food safety
- Infection and prevention control (Covid – 19)
- Security Officer
- Crowd Controller
- Driving License
Languages
English
Punjabi
Hindi
Timeline
Community Support Worker (IS)
Uniting WA
02.2023 - Current
Disability Support Worker
Carers plus
03.2021 - 02.2023
Customer Service and Loss Prevention Officer
Southern Cross Protection
01.2019 - 06.2021
Patrol Officer
Perth Security Services
04.2018 - 01.2019
Registered nurse
Domeli hospital
01.2017 - 02.2018
Registered nurse
Mittal hospital
01.2016 - 01.2017
Certificate II in Security Operations -
Perth Security Services
Bachelor Of Nursing - Nursing
Gian Sagar College Of Nursing
- First Aid Certificate
- BLS (Basic Life Support)
- CPR (for adults and children)
- WWC (working with children check)
- Manual handling
- NDIS screening
- NDIS Module
- NDIS Quality and Safeguarding learning path)
- Medication Support
- Diabetes & BGL Training
- Dementia care
- Food safety
- Infection and prevention control (Covid – 19)
- Security Officer
- Crowd Controller
- Driving License
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