GOURAV SHARMA

● Eliciting customers’ requirements, analyzing requirements using appropriate techniques, verifying & validating requirements, and building accurate specifications/reports

● Manage scope, trace requirements from end-to-end, communicate requirements to key stakeholders, assess & manage the impact of requirement change requests, maintain requirements for re-use

● Engaged in Agile Environment with lean methodologies involving Agile team stand-ups, product backlog refinement, sprint planning/reviews, retrospective sessions and story point estimation

● Excessive working on automation using VBA Macros and python

● Conduct reviews with stakeholders to communicate system design and validate proposed solution

• Improving SAP data standards, Articles data & data cleansing.
• Creating and maintaining SAP Master Data using Data Dictionaries packages.
• Creating Data flows and Data Mapping process for new changes in SAP system.
• Updating and maintaining changes in database.
• EDI data and POS error resolving and ad hoc task.
• ETL (Lavastorm) to two different operation modules.
• SAP Concur and financial data management.

• Worked on User analytical task to build inside runway CRM based on scoring customers for sales reps.
• Developing data analytical database including (Stored Procedures, Views, functions & triggers).
• Manipulating, cleansing & processing data using Excel, Access and SQL.
• Developed Dashboards, Reports and Storyboards to perform YTD, QTD , MTD Analysis and ad-hoc reports.
• Involved in creating interactive dashboard and applied actions (filter, highlight and URL) to dashboard.
• Created drill through reports in dashboard.
• Conducted data analysis, identified, investigated and analyzed process, system and data issues, examined the quality and integrity of Corporate Master Data, performed statistical report and provided suggested solutions.

• Eliciting requirements, Analyzing requirements using appropriate techniques, verifying & validating requirements, and building accurate specifications/reports.
• Manage scope, trace requirements from end-to-end, communicate requirements to key stakeholders, assess & manage the impact of requirement change requests, maintain requirements for re-use.
• Produce Business Analysis artifacts such as User-Stories, Use-Cases, wireframes and mock-ups.
• Develop test approach, test scenarios, UAT testing and test cases.
• UI and UX for mobile apps and client’s mobile apps.
• Agile planning and execution using JIRA (Scrum, Kanban), project estimating, backlog grooming and updates.
• Working close to team (Digital stakeholders, Digital Delivery team) to ensure specification deliverables meet required milestones.
• Conduct stakeholder workshops and training sessions.
• Developed prediction models based on NPS and suggesting best suited products.