Summary
Overview
Work History
Education
Skills
Languages
Working Rights
Additional Information
Personal Attribute
Quote
Timeline
SoftwareEngineer
GOURAV SHARMA

GOURAV SHARMA

Data Analyst
Melbourne,VIC

Summary

Experienced data/business analyst with over 3 years of experience in multiple domains. Experienced in working with customer data and proving data insights. Specialized in data Visualization tools using Tableau, Yellowfin bi and python visualization libraries (Matplotlib, seaborn and plotly). Strong SQL, python and data analysis skills.

Overview

2
2
Languages
5
5
years of post-secondary education
3
3
years of professional experience

Work History

Security Master Data Analyst

G & D mobile
Knox field , VIC
2019.01 - Current

● Eliciting customers’ requirements, analyzing requirements using appropriate techniques, verifying & validating requirements, and building accurate specifications/reports

● Manage scope, trace requirements from end-to-end, communicate requirements to key stakeholders, assess & manage the impact of requirement change requests, maintain requirements for re-use

● Engaged in Agile Environment with lean methodologies involving Agile team stand-ups, product backlog refinement, sprint planning/reviews, retrospective sessions and story point estimation

● Excessive working on automation using VBA Macros and python

● Conduct reviews with stakeholders to communicate system design and validate proposed solution

Data Integrity & Compliance Analyst

7-Eleven Pty. Ltd
Mount Waverly , Victoria
2018.05 - 2018.10
  • Improving SAP data standards, Articles data & data cleansing.
  • Creating and maintaining SAP Master Data using Data Dictionaries packages.
  • Creating Data flows and Data Mapping process for new changes in SAP system.
  • Updating and maintaining changes in database.
  • EDI data and POS error resolving and ad hoc task.
  • ETL (Lavastorm) to two different operation modules.
  • SAP Concur and financial data management.

Jr. Data Analyst

Runway
Flemington , VIC
2017.07 - 2018.01
  • Worked on User analytical task to build inside runway CRM based on scoring customers for sales reps.
  • Developing data analytical database including (Stored Procedures, Views, functions & triggers).
  • Manipulating, cleansing & processing data using Excel, Access and SQL.
  • Developed Dashboards, Reports and Storyboards to perform YTD, QTD , MTD Analysis and ad-hoc reports.
  • Involved in creating interactive dashboard and applied actions (filter, highlight and URL) to dashboard.
  • Created drill through reports in dashboard.
  • Conducted data analysis, identified, investigated and analyzed process, system and data issues, examined the quality and integrity of Corporate Master Data, performed statistical report and provided suggested solutions.

Jr. Business Analyst

Movinghub Pty. Ltd
Docklands , Melbourne
2017.01 - 2017.07
  • Eliciting requirements, Analyzing requirements using appropriate techniques, verifying & validating requirements, and building accurate specifications/reports.
  • Manage scope, trace requirements from end-to-end, communicate requirements to key stakeholders, assess & manage the impact of requirement change requests, maintain requirements for re-use.
  • Produce Business Analysis artifacts such as User-Stories, Use-Cases, wireframes and mock-ups.
  • Develop test approach, test scenarios, UAT testing and test cases.
  • UI and UX for mobile apps and client’s mobile apps.
  • Agile planning and execution using JIRA (Scrum, Kanban), project estimating, backlog grooming and updates.
  • Working close to team (Digital stakeholders, Digital Delivery team) to ensure specification deliverables meet required milestones.
  • Conduct stakeholder workshops and training sessions.
  • Developed prediction models based on NPS and suggesting best suited products.

Education

Master of Science - Information Technology

Federation University
Australia
2014.06 - 2016.06

Bachelor of Science - Computer Applications

Punjab University
India
2010.05 - 2013.09

Skills

Proficient – Python, Tableau, Excel, Yellowfin BI, Tableau BI, Lavastorm

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Languages

English

Hindi

Working Rights

Australian Permanent Resident

Additional Information

  • Predictor – This project was based on Machine learning which computes the client requirements and suggest customer the best matched product out of Top 5. For this, I have used the recorded customer data and developed multi classifier models on top of them and tested C4.5 algorithm with maximum accuracy.
  • Customer Scoring – This project was the part of the Movinghub CRM which helps sales team to track the customer information. This project major task was to schedule the calling pattern according to our company commit SLA and looking for the review & reschedule call system to maximize the company revenue.
  • User Analytics – This project was based on the customer pointing system, which helps our client sales reps to track their day to day customer information and score them per week. Which help them to increase our client revenue. Later, this Analytics configure on company client CRM with the help of Yellowfin BI tool.
  • Property Predictions – This project was based on property suggesting as per client requirement, which uses the Geospatial analysis and consider numerous customer benefits facilities (Like Near shopping mall, School etc.)

Personal Attribute

Analytical and critical thinkers

Data-driven performers

Clear communicators to translate and understand complex information

Problem solvers and innovators

Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Security Master Data Analyst

G & D mobile
2019.01 - Current

Data Integrity & Compliance Analyst

7-Eleven Pty. Ltd
2018.05 - 2018.10

Jr. Data Analyst

Runway
2017.07 - 2018.01

Jr. Business Analyst

Movinghub Pty. Ltd
2017.01 - 2017.07

Master of Science - Information Technology

Federation University
2014.06 - 2016.06

Bachelor of Science - Computer Applications

Punjab University
2010.05 - 2013.09
GOURAV SHARMAData Analyst