Gouthami Bethi
Application Packager/SCCM Admin
Melbourne,VIC
Summary
A Technology Enthusiast with 7 years of Information Technology over Architect, Management of IT Infrastructure, End-User Computing, and Migration. I am experienced in Workplace and EUC Architecture, Image Management, Scripting, Application Packaging, Software distribution, Patch Management, Group Policy Management, Managing the Transformation and Migration projects for EUC.
Overview
3
3
years of professional experience
Work History
Engineer, Enterprise Endpoint Solutions
Intercontinental Exchange Data Services
06.2021 - 08.2022
- Involved in Requirements gathering, application packaging, customization and deployment of the packages.
- Performed the Application Compatibility Testing for applications on windows 7 using ACT.
- Performed the silent installation for applications of type MSI, Installshield and Legacy setup.
- Used Windows Installer (MSI) for creating the transforms, capturing applications and creation of wrappers for deploying the applications through SCCM.
- Worked with SCCM to create Packages, Programs, Advertisements, Collections, and deploy the applications on Windows 10.
- Performed the Quality Analysis before passing the package to user for UAT.
- Worked with application owners to perform the UAT of applications and troubleshooting issues identified.
- Created Active Directory groups for User based collections in SCCM.
- Worked with Patches (MSP’s), Transforms (MST’s) for building MSI Packages as per the requirement.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
Senior Project Engineer
Wipro
11.2019 - 06.2021
- Involved in all phases of application packaging life cycle which includes Requirements gathering, Analysis, Packaging, customization, testing, UAT and deployment of all the applications
- Performing the Application Compatibility Testing on windows XP, windows 7 and Windows 10. Also, Testing on Server OS if applicable. Troubleshooting compatibility issues and mitigating them by working with App Team Owners as part of Windows 10 Migration Projects.
- Identified potential risks early in the process, allowing proactive mitigation measures to prevent delays or setbacks.
- Create Packages to silently install applications and customize the settings of application as per the requirement to make them single click executables.
- Created Package wrappers using PowerShell Templates, Install shield and Application Virtualization (AppV) to attain different requirements like application install and customizations like disable automatic update of the applications, shortcut creation, deletion and compiling them to get the .exe files which are used for deployment.
- Leading the application packaging team, responsible for assigning work to the team and review, monitor work done by them. QA of all packages/scripts created by Team Members.
- Troubleshooting of all the application installs and application failures by analyzing different log files like install log files, CM client log files.
- Creation and Maintenance of Various custom scripts for the client like Logon, Startup, Custom Menus and other scripts.
- Established strong working relationships with clients to ensure clear communication of expectations and requirements throughout the project lifecycle.
- Enhanced team productivity with regular progress meetings, thorough task allocation, and prioritization of tasks based on urgency and importance.
- Managed projects effectively to deliver finished work on time.
Education
Master of Information Technology - Information Technology
CQUniversity
Melbourne, Australia 04.2001 -
Bachelor of Science - Computer Science And Electronics
Nishitha Degree College
Nizamabad, India 04.2001 -
Skills
MS Intune
undefinedTimeline
Engineer, Enterprise Endpoint Solutions
Intercontinental Exchange Data Services
06.2021 - 08.2022
Senior Project Engineer
Wipro
11.2019 - 06.2021
Master of Information Technology - Information Technology
CQUniversity
04.2001 -
Bachelor of Science - Computer Science And Electronics
Nishitha Degree College
04.2001 -
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