Gowri Priya Meenakshisundaram
Acacia Gardens,NSW
Summary
Highly motivated administrative professional with a proven track record in streamlining office operations and driving efficiency. Strong emphasis on fostering team collaboration and delivering tangible results, while remaining adaptable to changing needs. Skilled in managing schedules, coordinating meetings, and handling correspondence with precision. Recognized for reliability, exceptional organizational abilities, and effective communication skills. Knowledgeable Administrative Officer with a robust background in managing administrative functions and optimizing office operations. By effectively coordinating teams and resources, consistently achieved improved productivity and streamlined workflows. Demonstrated organizational and communication skills ensure smooth daily operations and timely completion of tasks.
Overview
12
12
years of professional experience
Work History
Administrative Officer
Department of Posts, Government of India, India
07.2016 - 03.2023
- Streamlined administrative processes, reducing paperwork processing time by 40% and improving overall office efficiency
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel
- Performed data entry tasks with accuracy and speed utilizing MS Office applications such as Word, Excel, PowerPoint
- Organized and maintained filing systems to ensure efficient document retrieval
- Provided customer service support via phone or email inquiries related to products or services offered by the organization
- Scheduled appointments, maintaining calendars for personnel
- Maintained accurate records of office supplies and placed orders as needed
- Developed written correspondence such as letters, emails, memos for internal communications purposes
- Drafted and sent out emails and memos for seamless communication
- Provided administrative support to senior managers, including scheduling meetings, preparing documents and coordinating travel arrangements
- Assisted with the preparation of presentations
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
- Compiled, copy, sort and file records of office activities, business transactions, and other activities
Administrative Assistant
Department of Posts, Government of India, India
01.2011 - 06.2016
- Processed an average of 200 customer transactions daily, maintaining a 99% accuracy rate in handling postage, parcel services, and other postal products
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Maintained inventory of office supplies and placed orders.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Education
MBA - Information Systems Management
School of Distance Education Bharathiar University
Coimbatore, Tamilnadu05.2011
Bachelor of Science - Mathematics
Sarah Tucker College
Tirunelveli, Tamilnadu05.2007
Skills
- Office management
- Scheduling and calendar management
- Records management
- Documentation and control
- Scheduling appointments
- Human resources support
- Payroll and budgeting
- Personnel management
- Database administration
- Meeting facilitation
- Office administration
- Customer service
- Administrative support
- Microsoft Office
- Critical thinking
- Team bonding
- Time management
- Computer skills
- Data entry
- Customer and client relations
- Computer proficiency
- Complex Problem-solving
Languages
English
Professional Working
Timeline
Administrative Officer
Department of Posts, Government of India, India
07.2016 - 03.2023
Administrative Assistant
Department of Posts, Government of India, India
01.2011 - 06.2016
Bachelor of Science - Mathematics
Sarah Tucker College
MBA - Information Systems Management
School of Distance Education Bharathiar University
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