Summary
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Quote
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Gowri Shanker Rokalla

Gowri Shanker Rokalla

Kogarah, New South Wales, Australia,NSW

Summary

Highly skilled Project Manager, Scrum Master with 12+ years experience seeking a challenging role in an innovative organization. Proven track record in driving Agile and Lead frameworks, fostering collaboration , and achieving quality product delivery. Committed to continuous improvement and promoting an Agile mindset for individuals and team growth.

Work History

Project Manager, Scrum Master

Accenture - NBN
Sydney, NSW
10.2022 - 02.2023
  • Managed Team of 25 in number.
  • Experience in supporting business solutions to Agile Transformation, enabling project teams, scope discussions, project budgeting, resourcing, governance,
    milestones achievement, manage & deliver solutions with quality and on-time delivery of the projects.
  • Engaged with business users, business/technical analysts, solution architects and stakeholders, understood needs and requirements for project and
    maintenance development tasks.
  • Expert in Handling Development, Test, SIT, UAT, IAT at all levels of complex projects.
  • Established Scrum framework – PI planning, sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Enforced Scrum principles, facilitated continuous improvement (CI) and removed impediments to activities of 40+ workgroup.
  • Monitored backlog of 30+ major functionalities to confirm it perfectly reflected current state of sprints.
  • Tracked performance of projects against project plans and gave weekly status updates to 20-member executive team.
  • Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Expert in driving collaborative teamwork reducing dependencies, risks and
    issues.
  • Achievement of KPI's, SLA's and Milestones

Project Manager, Scrum Master

Wipro- Roads & Maritime Services, NSW AUS
Sydney, NSW
09.2021 - 10.2022
  • Managed team of 40+ software experts in high-pressure atmosphere of Cloud Migration Project.
  • Handled Stakeholders, External Vendors, Business units and Ops Teams
  • Identified, scheduled, and executed innovative reporting framework for projects, which was critical to finishing with in 20 days and at 17% below budget.
  • Provided technical leadership by answering questions from 20+ project managers, 25+ customers, and 30+ other development team members in support of project goals.
  • Streamlined and optimized workflow & communication by implementing Agile frameworks.
  • Personally supervised and mentored 8 Dev team members, 7 Test team members on processes and practices.

Scrum Master, Project Manager

Infosys - Westpac Bank
Sydney, NSW
07.2015 - 09.2021
  • Worked extensively with Leadership team, Business &
    Release Management to understand vision of product, prioritize and develop software release planning.
  • Planned, designed, and scheduled phases for many large projects > 8 Mil budgets.
  • Monitored project performance to identify areas of improvement and made adjustments.
  • Administered and facilitated all sprint cadences (planning, stand-ups, reviews, retrospective, show and tell with business and stakeholders). Working closely with Product Owners, coordinated for product backlog grooming.
  • Handling delivery, quality, attrition, and resources related escalations with client.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Lead workshops with Leadership teams, Scrum teams on Best Practices and Benefits.
  • Daily, Weekly and Monthly progress reporting.

Test Manager, Lead Analyst

Concentrix- Dunn & Bradstreet
Bangalore, India
12.2011 - 02.2015
  • Edited software documentation to increase accuracy and reduce occurrences of user error due to confusing content.
  • Defined testing and acceptance strategies and determined quality assurance benchmarks.
  • Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.
  • Analyzed historical testing results to isolate failure patterns for long-term investigation into possible development protocols improvements.
  • Updated ongoing testing procedures for software to account for changes resulting from post-release patches.
  • Prepared and reviewed Test Plan, Test cases for every release.
  • Prepared and discussed Onsite to Offshore rotation plans.
  • Presented Weekly, Monthly and Quarterly Status Dashboard.
  • Carried out meetings with Client, Business at regular intervals to recognize and determine critical issues and concerns.
  • Circulation of Daily status reports highlighting critical issues/ defects.

Sales & Marketing Manager

Einstein Security Solutions (Self Employed)
Hyderabad, India
01.2007 - 12.2011
  • Marketing and selling of CCTV Camera, Power booster Pumps to Domestic, Individual and Apartments in communities.
  • Commissioning of Devices and worked on customer satisfaction.
  • Arranging Technicians and attended to customer issues and providing resolutions.

Education

Level 2 Certification in French Language - French Language And Literature

University Marc Bloch
Starsbourg, France
09.2007

Bachelor of Science - Electrical, Electronics And Communications Engineering

Anna University Chennai
Dharmapuri, Tamilnadu
03.2006

Skills

  • End to End Delivery Management
  • Digital Project Management
  • Scrum Management
  • Budgeting and Forecasting
  • Conflict Management
  • Cross-Functional Collaboration
  • Quality Assurance and Control
  • Project Scope Analysis
  • Project Planning
  • Agile Methodology
  • Disaster Recovery Methodologies
  • Change Management
  • Continuous Improvement planning
  • Strategic Planning & Leadership
  • Risk Management
  • Conflict Management
  • Prioritization experience
  • Sales & Delivery management
  • Client Relationship Management
  • Vendor Management
  • Service Delivery Management
  • Exposure of ServiceNow and ServiceMax
  • People Management (Appraisals, Performance & Promotion management)
  • Audits & Quality Management Status reporting & communication
  • Strong experience in Cloud Transformation/ Migrations
  • Strong experience in Data Migration projects
  • Strong experience in Reviewing Business case and commendations to clients
  • Closing Tactics and Contract Negotiations
  • Exposure to Cards System- Credit and Debit cards
  • Focus on Key SLA's and KPI's management
  • JIRA, Confluence
  • Asana, Trello, Gantt Chart - PM tools
  • Microsoft 365, Microsoft Office

Accomplishments

  • Proven track record of wonderful team organization, planning and focus on what matters the Most. Efficiently handled multiple Small, Medium, Larger assignments in Core Banking, Insurance, Finance and Telecom sectors.
  • Excellent in Stakeholder, Vendor and Business Management & Escalation activities.
  • Successfully seeded Digital Agile culture resulting in 25% increase in product efficiency in the Insurance Sector.
  • Collaborated with stakeholders at various levels, building strong relationships that resulted in a 10% increase in project success rate.
  • Expert in organizing, scoping, planning, budgeting and executing complex projects using a developed process.
  • Trained and mentored over 80+ individuals across Insurance, Banking, Finance & Telecom sectors on Agile Practices.
  • Achieved exceptional results by completing deliverables with accuracy and efficiency benefiting businesses and clients.
  • Awarded multiple times at Infosys, Convergys, Wipro for outstanding performance in the Banking, Telecom and cloud migration Projects.
  • Performer of the year at Westpac Insurance - 2021

Certification

  • Scrum Master Certification
  • Wealth Management Certified - Level 2
  • Microsoft Certified Azure Fundamental (AZ900)
  • Core Banking and Insurance domain foundation
  • Life Insurance & Finance Certified - Level 2
  • Basic Telecom foundation Certified

Languages

English
Full Professional
French
Professional Working
Hindi
Native or Bilingual
Telugu
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

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Gowri Shanker Rokalla